Infrastructure Support Engineer

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• Provide smart-hands support for core network, compute, and lab infrastructure (WAN/LAN/WLAN, servers, racks).
• Perform rack & stack, provisioning, decommissioning, and hardware lifecycle management.
• Manage server room operations, ensuring uptime and operational health.
• Support incident, problem, and change management for infrastructure services.
• Own deployment, support, and readiness of demos and experience environments.
• Execute daily walkthroughs and health checks across demo setups.
• Act as technical SME for Experience Platform demos and hybrid cloud scenarios.
• Administer Azure subscriptions, identities, and local environment configurations.
• Maintain asset inventory and tracking for all demo devices and solutions.
• Provide onsite technical support during customer visits, showcases, and events.
• Enable presenters and account teams with seamless demo execution.
• Coordinate device setup, configuration, and troubleshooting during engagements.
• Ensure high-quality customer experience and zero disruption during demos.
• Drive end-to-end deployment lifecycle: intake planning execution closure.
• Validate requests via ServiceNow, ensuring readiness (space, power, hardware).
• Conduct kickoff meetings and stakeholder alignment sessions.
• Track deployments, manage timelines, risks, and dependencies across regions.
• Execute structured decommissioning workflows (device removal, CMDB updates, QC checks).
• Perform deployment QC and site readiness checks aligned with standards.
• Ensure compliance with intake, security, and operational guidelines.
• Support capacity planning, lab optimisation, and space utilisation initiatives.
• Drive process improvements, automation, and operational excellence
• Maintain AV systems across rooms, theatres, and demo spaces.
• Provide break-fix support and preventive maintenance for AV infrastructure.
• Ensure meeting room readiness for customer demos and internal sessions.
• Support room upgrades, refresh projects, and AV optimisation initiatives.
Skills & Competencies Mandatory
• Onsite Infrastructure Support (Windows Server administration)
• Strong understanding of networking & datacentre environments
• Azure Identity & Access Management
͏ ͏ ͏ Mandatory Skills: Windows Server Admin . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Apply now Start Please wait... Information at a Glance Get Job Alerts Receive notifications when we have open roles and get other relevant career news Join Us Explore open roles that match your interests and skills If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at . Do not email your resume to this ID as it is not monitored for resumes and career applications. Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at . We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law. Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity. © 2026 Wipro Limited × Cookie Consent Manager When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. Required Cookies These cookies are required to use this website and can't be turned off. Show More Details Required Cookies Provider Description Enabled SAP as service provider We use the following session cookies, which are all required to enable the website to function:
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