In this role you'll work alongside our brilliant team of Information Resource Technologists to offer a wide range of support. You'll guide students to appropriate information sources, operate the enquiry counter, provide basic IT support and deliver workshops and training on library services. You'll also collaborate with curriculum staff to ensure that library resources meet curriculum needs.

You'll have great customer service skills and experience working within a fast-paced environment. You'll also possess excellent organisation and communication skills with the ability to solve problems. It would be great if you hold a Level 2 qualification in Administration or Customer Service but if not, we can support you to achieve this.

Recruitment Agencies - We have a PSL of trusted partners to assist us when required and do not acknowledge any speculative CVs or unsolicited candidate introductions from agencies not on this list.

Salary of £23,557 per annum
34 days holiday (inclusive of 8 bank holidays and 6 closure days where these occur)
Membership of the Local Government Pension Scheme with a 20.5% employer contribution
Discount at our Ofsted rated 'Outstanding' onsite Little Explorers Nursery
TOTUM discount card (aka NUS/Student Discount Card) / discounted Tastecard
Discounts on East Midlands Railway Annual Season Tickets
Microsoft Office for FREE with 1TB of OneDrive cloud storage
Discount on treatments at SENSI our onsite salon at the Roundhouse
Flint Bishop Solicitors - free will writing, 1-hour free consultation with family department, 10% discount on Conveyancing services
Continuous development and progression opportunities
Free eye tests with Specsavers
Employee Assistance Programme
Cycle to Work Scheme
Equity, Diversity and Inclusion