Information Request Administrator

The post holder will work as part of the Information Governance Team concentrating on ensuring that an exceptional customer service is provided to requests for information under Freedom of Information Act, Environmental Information Regulations 2004, UK General Data Protection Regulations and Data Protection Act 2018. To ensure the Trust meets its compliance within the legal framework for information requests.

The post holder will deal with patients, carers, the Police, Solicitors, and members of the public on a daily basis.

The post holder must be able to cope with reading sensitive and upsetting material and will be part of a team committed to delivering customer excellence.

Post holder will be responsible for ensuring a good quality service is provided and service statutory deadlines and Key Performance Indicators are adhered to.

We are looking for an organised individual to undertake the role of Information Request Administrator, able to work flexibly and to tight deadlines, demonstrating excellent time management skills. As part of the Information Governance Team, you will be responsible for ensuring efficient and effective subject access request services and undertaking other administrative duties. You will have sound IT skills and a commitment to provide excellent customer service and be a team player with a flexible attitude to your day-to-day work. Experience of working in an information governance environment would be desirable.

We may close the advert early, if we receive a sufficient number of applicants, so please apply as soon as possible., Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland.

We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.

Details of our benefits, leadership behaviours and other important information can be found in the Information for Applicants, please view the supporting documents.

We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy.

For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy).

All jobs will require permission to work in the UK.

For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started.