Information Officer

Reporting into the Highway Boundary Team Leader, the role of Information Officer is a key position within the Highway Information Team who sit within the Highways, Transport and Network Management Service in the Place Directorate. The team provides accurate and timely responses to a variety of highway related enquires and develops and maintains the systems to enable this. In this role you will be responsible for managing a diverse workload of enquires from customers; building relationships with a variety of internal and external partners, and providing advice on sometimes complex highway status and land ownership matters. Your key responsibilities as an Information Officer will include:

• Responding to enquiries relating to highway matters, primarily those that relate to confirming the physical limit of the public highway
• Collating and interrogating various information sources
• Undertaking site surveys to assist with your research when required
  
  Educated to A-Level standard, or equivalent level of attainment, and/or relevant vocational qualification
• Experience of analysing varied information sources such as legal documents, maps and plans etc
• Ability to prioritise workload and use initiative
• Strong organisational, communication and IT skills
• The ability to build positive relationships with a wide range of stakeholders
Surrey has both urban and rural areas and candidates will be expected to have a valid driving licence to drive in the UK, access to a vehicle and be willing to travel across a wide geographical area. Reasonable adjustments where needed will be made for successful applicants who have a disability or long term health condition to enable them to fulfil the requirements of the job.

This role has a starting salary of £34,660 per annum, based on a 36 hour working week. We are excited to be hiring a new Information Officer to join our fantastic Highway Information Team based at the Merrow Depot in Guildford. This role is open to hybrid working with the right balance. As a team we split our time between collaborating with colleagues in the office and working remotely, including from home. This can be discussed further at interview. Our Offer to You
• 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service plus bank holidays
• Option to buy up to 10 days of additional annual leave
• A generous local government salary related pension
• Up to 5 days of carer's leave and 2 paid volunteering days per year
• Paternity, adoption and dependents leave
• An Employee Assistance Programme (EAP) to support health and wellbeing
• Learning and development hub where you can access a wealth of resources
• Wellbeing and lifestyle discounts including gym, travel, and shopping
• A chance to make a real difference to the lives of our residents