Information Management Support Worker

We are looking for a proactive and organised individual to support information management and technology processes across Children and Family Services. The role involves coordinating Freedom of Information (FOI) requests in line with statutory requirements, maintaining accurate data and records, supporting data quality initiatives, and providing management information and technical support where required. Working closely with a range of partners and colleagues, you will help ensure services are delivered effectively to children and families while demonstrating flexibility, teamwork, and a commitment to supporting others.

• NVQ level 2 or equivalent, trained and proficient in MS Office with evidence of good written and spoken English.
• Relevant experience in a data administration field.
• Experience of working with spreadsheets, databases and web based systems and experience of working in a local authority or children and family environment.
• Knowledge of The Freedom of Information Act and Data Protection legislation.
• Highly numerate and competent in the use of Microsoft packages and the production of documents as required.
• Excellent customer care and organisational skills with good Interpersonal skills with the ability to communicate at all levels.
• The ability to work as part of a team and on your own initiative is essential alongside the ability to prioritise your own workloads and work to deadlines. You must be highly organised, methodical and meticulous regarding the application of data.
In addition, we also expect you to share and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process. Reasonable adjustments will be considered for applicants with a disability. We are a . Interested in Flexible Working? We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

About Leicestershire County Council At Leicestershire County Council, we're committed to making a real difference in people's lives. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone. Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire. Whether you're starting your career or looking for your next challenge, you'll find a place with us where your ideas are valued, and your work has purpose. For further information on what it's like to work for us and the benefits we offer, please refer to the following