Information Assistant
Surrey County Council, Merrow, Guildford
Information Assistant
Salary not available. View on company website.
Surrey County Council, Merrow, Guildford
- Full time
- Permanent
- Remote working
Posted 2 weeks ago, 20 Oct | Get your application in now before you miss out!
Closing date: Closing date not specified
Job ref: b5e0cfd90a4341509d6c8d0140c6c9f0
Location ref: Merrow, Guildford
Full Job Description
Reporting into the Highway Boundary Team Leader, the role of Information Assistant is a key position within the Highway Information Team who sit within the Highways, Transport and Network Management Service in the Place Directorate. The team provides accurate and timely responses to a variety of highway related enquires and develops and maintains the systems to enable this. In this role you will be responsible for providing administrative support for the Highway Information Team, supporting colleagues with managing their workloads, and contributing to the management of records and archives held by the team. Your key responsibilities as an Information Assistant will include:
- Logging and updating all enquiries received by the team, calculating and requesting payment for services where necessary
- Handling customer enquiries in relation to the work undertaken by the team
- Assisting colleagues with their enquiries, including undertaking site visits
- Scanning and archiving highway records
Educated to GCSE standard, or equivalent level of attainment, and/or relevant vocational qualification - Ability to prioritise workload and use initiative
- Strong organisational, communication and IT skills
- The ability to build positive relationships with a wide range of stakeholders
This full-time, permanent position has a starting salary of £28,546 per annum, based on a 36 hour working week., 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service plus bank holidays - Option to buy up to 10 days of additional annual leave
- A generous local government salary related pension
- Up to 5 days of carer's leave and 2 paid volunteering days per year
- Paternity, adoption and dependents leave
- An Employee Assistance Programme (EAP) to support health and wellbeing
- Learning and development hub where you can access a wealth of resources
- Wellbeing and lifestyle discounts including gym, travel, and shopping
- A chance to make a real difference to the lives of our residents