An opportunity to join an expanding team that reaches beyond the organisation into the wider community.

To provide effective and efficient clerical, administrative and process support to the Safeguarding Children and Adults team and Infection Prevention and Control Team in the Nursing and Quality Directorate.

To support the delivery of high quality, safe and compassionate health and care services.

Not an exhaustive list:

1. To act as an efficient and approachable support service to enquirers contacting the Safeguarding and IPAC teams.

2. To provide accurate, appropriate and timely information about Trust services and non-clinical advice to external and partner agencies, including signposting to other departments within the Trust e.g. Medical Secretaries for child protection medicals when no nurse cover available.

- To provide accurate, appropriate and timely information about Trust services for patients, relatives and carers when necessary and refer or signpost people onto appropriate services

4. To undertake telephonist duties, receiving and processing telephone calls which maybe urgent, including all safeguarding calls for children and adults and completing the appropriate SBARR form.

Find out more about working for our organisation here:

https://heyzine.com/flip-book/2565ae62eb.html

Please note, the selection processes at Norfolk Community Health and Care NHS Trust are in place to ensure we recruit candidates with the right values and skills, please be advised that the use of AI in applications are monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn't accurately reflect their skills.

Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .