Independent Living Partner

We are currently looking for a new Independent Living Partner to join our team in Merriot (TA16 5RD) the closest office will be based in Yeovil. Full driving license required with available use of car as travel is essential to this role. You will be responsible for providing the housing management functions in a designated scheme/properties for older people. You will be the first point of contact for tenancy, leasehold and scheme management for customers living in our Independent Living schemes. You will support customers to receive their agreed welfare contact and, when appropriate, refer customers to services within and external to Abri where these might meet an identified need. You will also manage the social alarm system, complete all compliance and health and safety checks across relevant buildings and work collaboratively to create and maintain strong resident involvement and community engagement. The successful candidate will have excellent communication skills, be flexible and have an understanding of the needs of older people and in promoting independence. The candidate should have a strong understanding of housing related issues and have confidence in using IT. The position is a lone working role. Applicants must be prepared to travel and provide cover across the region when required and (by exception) across all Independent Living geography. Applicants need to live within a reasonable distance to the region and patch to be effective in the role. Applicants must be prepared to work flexibly as required - will need to work outside of normal working hours and at times when the main offices may be closed including evenings, bank holidays or weekends. The normal service hours for Independent Living is 8am to 4pm. If there is a critical and/or major out of hours emergency within the service, the post holder may be contacted to participate in a response.

Abri is a large housing provider who own and manage more than 58,000 homes and various community assets, serving around 113,000 customers across the South of England. We believe everyone has the right to a good quality safe, warm and sustainable home in a community where they can belong, grow and thrive. What does that look like in real terms? We're investing £689m over the next ten years in our existing homes to improve building safety and make them more energy efficient.

• We're delivering 10,000 homes by 2030, ensuring affordable housing is built where it's needed most
• We're investing in our communities, to address local issues and create opportunities for everyone, We've all got different backgrounds, strengths and experiences. But we share the same values. It's these shared values that bring us together as one team.
Our colleagues embrace these every day. Be the difference to our customers and colleagues, always curious and look for better solutions, achieve together by working in partnership with others, own it openly through working with others in an open and honest way, and finally embrace possibility and see changes and challenges as welcomed opportunities. We also expect our colleagues to share Abri's commitment to safeguarding and promoting the welfare of children, young people and adults. If you share our values and want to make a real difference in the world, you're on to a winner and we'd love to hear from you! Be yourself We're committed to promoting an inclusive culture. We welcome and respect the individual differences, life experiences and knowledge that all our colleagues bring into the workplace, and we value their contribution to our amazing company. Everyone is different, everyone is unique. Flexible working We recognise the benefits flexible working can bring and we aim to support colleagues who need to work flexibly wherever we can, provided the needs of both Abri and the colleague can be met. Please feel free to let us know about any flexibility you might need when applying for this role. We can't promise to give you exactly what you want, but we do promise to consider it fully. To our agency friends We already have a number of carefully selected agency partners who know our business well and who support our in-house recruitment team during exceptionally busy periods. We're not looking to add to our preferred supplier list right now but if you'd like to be considered at a future date please don't hesitate to register on our procurement portal.

28 days holiday + the opportunity to buy and sell holiday Generous pension scheme with contributions up to 10% Money off tons of high street and online retailers Life assurance of 5x your annual salary Generous parental and family leave Health and wellbeing packages Electric car scheme Personal development opportunities Colleague recognition scheme Flexible working Free eye tests Cycle to Work scheme