Income Management Assistant

The role of the Income Management Assistant is based primarily at The Arc, Clowne but there will be a need to travel within the district and work out of one of the area based Contact Centres as necessary.

• Excellent and effective verbal and written communication skills in order to deal with the public face to face or on the telephone.
• The ability to be diplomatic, resilient and enthusiastic working to targets and strict deadlines
• The ability to advise customers on Housing related issues.
• A knowledge of Housing legislation.
• The ability to keep accurate computer and paper records
• The ability to work within a team environment using own initiative and displaying a responsible and flexible attitude
  
  Bolsover District Council is a great place to work and if you join our team, you will become part of a talented and dedicated workforce. If you are keen to make a difference to people's lives and develop your skills and experience, we would like to hear from you.
We offer a competitive salary, Local Government Pension Scheme, generous annual leave entitlement and excellent work/life balance initiatives. Learn more about the benefits of working for us at: Bolsover.gov.uk