In Room Dining Manager - London

In Room Dining Manager - London

Enrich the Journeys of our People and our Guests as our In Room Dining Manager!

The Landmark London looks for unique individuals to join a team full of energy and passion, where we value your strengths and growth potential. This could be your moment to become a part of our journey! We are located opposite Marylebone station and a short walk from Baker Street and Edgware Road stations.

Some of the brilliant benefits you will enjoy as a In Room Dining Manager are, We are currently looking for a passionate In Room Dining Manager, to join our In Room Dining on a permanent basis, with an immediate start to consistently deliver memorable moments and five-star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences, where we care about careers and not just jobs.

As a In Room Dining Manager, your main duties and expectations for the role will include:

Oversee all aspects of In-Room Dining to ensure service consistently meets and exceeds LQA and five-star luxury standards.

Ensure flawless execution of the guest journey, from order taking to service delivery and post-service follow-up

Lead, train, and mentor the In Room Dining team in service etiquette, LQA standards and luxury protocols

Manage staffing levels, scheduling, and payroll in line with operational needs and service excellence

Collaborate closely with Culinary, Front Office, and Housekeeping to ensure seamless coordination

Monitor guest feedback, anticipate guest preferences and ensure personalized service for repeat and long-stay guests

You will be required to work such hours as are necessary to fulfil their duties and, in any event, not less than hours.

We are ...

One of Sunday Times' Top 100 "Best Companies to Work For 2025"

Leaders Club Hotel of the Year Award 2025

A Leading Hotels of the World member

5 red stars

2 rosettes

Earth Check Silver Certified 2025

If you feel your experience, personality and interest are a match for this In Room Dining Manager role, we encourage you to apply today. What makes you unique makes us exceptional!

All applicants must be legally eligible to work in the UK.

Annual earnings up to 45,500.00 ( 40,314.20 base salary + non-contractual tronc)

Pension with company contributions

50% discount in all our restaurants and Spa treatments across our properties

Team member and Friends & Family rates across our properties

Complimentary stay after passing probation

Extensive discounts on our benefits platform

Interest free season ticket loan

Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing

Support through development plans, apprenticeships and world-class management development programmes to be the best you can be

Bike to work scheme

Recommend a Friend incentive

Free meals on duty

Opportunity to join our taskforces to contribute to the business focuses, community and environment

Employee recognition schemes and Social Committee events including gala dinners and much more!