Implementation Lead - North

NHS BUSINESS SERVICES AUTHORITY, Westerhope, Newcastle upon Tyne

Implementation Lead - North

Salary not available. View on company website.

NHS BUSINESS SERVICES AUTHORITY, Westerhope, Newcastle upon Tyne

  • Full time
  • Permanent
  • Onsite working

Posted 1 week ago, 13 Jun | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 42ca3e62804c49c79d02564b07d5b013

Full Job Description

Join NHS Business Services Authority (NHSBSA) in a transformative leadership role, playing a pivotal part in the delivery of the Future NHS Workforce Solution.The solution will build upon the success of the Electronic Staff Record (ESR), which is the HR and payroll system for the NHS. ESR processes £55 billion in payments each year to NHS colleagues, which is 7% of the UK's workforce. If you have experience of delivering digital transformation, strategic leadership in a complex environment and have experience in workforce this exciting role might be for you.You'll lead a team dedicated to supporting NHS organisations to prepare for their workforce transformation. This is not just about implementing a new system - it's about enabling the NHS workforce to thrive in a modern, digital environment, supporting long-term organisational change. Please be aware that all roles require travel across all NHS regions where required. What do we offer? o Hybrid working - offering flexibility to work predominantly from home with the opportunity to be office based should you prefer, or if business needs require it.o 27 days leave (increasing with length of service) plus 8 bank holidays.o Opportunities for developmento Active wellbeing and inclusion networkso Excellent pensiono Various salary sacrifice schemeso Employee Assistance programme, offering free 24/7 support for you and your loved ones,

  • Lead the optimisation of the current workforce solution across a range of NHS user organisations.
  • Lead the annual assessments of the workforce solution, identifying opportunities for optimisation that align with strategic workforce objectives.
  • Maintain an in-depth technical and functional understanding of the current workforce solution (ESR) to effectively influence senior stakeholders and ensure the full benefits of optimisation are realised.
  • Assist the Senior Implementation Leads in building and developing the Readiness and Implementation team, setting clear strategic goals and ensuring the team has the necessary resources, framework, and operational procedures to support user organisations effectively.
  • Play an instrumental role in delivering comprehensive support for organisations and support them in their efforts to overcome barriers and secure senior leadership buy-in.
  • Work alongside the Senior Implementation Lead to develop frameworks that assess the readiness of user organisations to optimise the current solution and successfully implement the future one.

    We are looking for someone with a deep understanding of workforce systems and experience in service delivery and optimisation within complex organisations. You should have the ability to lead teams, influence stakeholders at all levels, and manage large-scale projects. Excellent communication and data analysis skills, combined with a strategic mindset, will be essential in this role.

    Here at the NHS Business Services Authority (NHSBSA), what we do matters.

    We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives.
  • We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be empowered and supported to help your career grow. As one of the UK's Best Big Companies to work for, we're connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress. We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help us bring our authentic selves to work. We're committed to being a flexible employer and we try to offer a working pattern that suits you where possible, through hybrid working, flexible hours and more. Alongside a competitive salary with pay progression, we offer a people-centric benefits package, connecting you to the rewards and benefits you value most! Ready to join us in delivering business service excellence to the NHS, helping people live longer, healthier lives? Apply today and see where the NHSBSA can take you. We are people connected to care.

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