ILD Admin Support

This is an exciting opportunity for an independent, organised and motivated administrator to come and work as part of our busy Interstitial Lung Disease (ILD) team!

About the team/department

This is a busy role based with the ILD team. Our specialist clinicians support and treat patients with ILD. There is a positive and supportive culture within the department and the whole team works hard to ensure new members receive a warm welcome.

Diversity

Royal Papworth Hospital is proud to employ a diverse workforce who are encouraged to use their individuality to provide exceptional and personalised patient care. We believe that our strength as an organisation relies on our ability to foster an environment which encourages using our differences as a strength., This role involves providing a high quality, patient focused, efficient and complete administrative to the Multidisciplinary team within the Thoracic and Ambulatory Directorate. There will be particular responsibility to proactively monitor and track patient pathways in order to ensure that patient journeys are processed in a timely and efficient manner in line with nationally and locally defined targets. The post holder will liaise with senior clinical and non-clinical staff both internally and externally.

The post holder will need to prioritise tasks to provide a patient focused, high quality, efficient and complete administrative support service.

There is a need to work as an effective team member to deliver a high-quality administration support.

The post holder will need to provide a co-ordinated but flexible approach to the organisation of patient's electronic notes, letters, referrals, and documentation.

The post involves working within a multi-disciplinary team including clinicians, managers, and other administrative staff in a professional manner in written, verbal, and electronic formats.

Calling patients to prompt blood test for re-prescribing of antifibrotics

Monitoring and triaging of Nurses generic email inbox

Chasing of vital checks such as blood and liver function monitoring

Coordinate Virtual clinics.

Monitoring of the PIFU (Patient initiated Follow Up) Access plan list

Cross covering when required within the wider ILD admin team.

Royal Papworth Hospital NHS Foundation Trust is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge. We perform the most heart and/or lung transplants in the UK and carried out the UK's first successful heart transplant in 1979. It also offers emergency heart attack treatment, sleep centre care and is one of just five centres nationally for those in severe respiratory failure.

Based on the Cambridge Biomedical Campus the largest centre of medical research and health science in Europe the Trust is at the heart of treatments of the future. Royal Papworth became the first hospital trust in the country to be rated outstanding in all five areas assessed by the Care Quality Commission - a rating it still holds today. The Trust holds its values of compassion, excellence & collaboration at its core, and all colleagues joining the team are expected to uphold these in their day-to-day roles & interactions. Royal Papworth is proud of its diverse workforce and encourages people to embrace their individuality.

The Trust values difference and welcomes all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy & maternity, race, religion & belief, sex and sexual orientation. Providing they meet the minimum post criteria, applicants with disabilities will be offered an interview.

For a street view tour: https://royalpapworth.nhs.uk/virtual-tour