Hybrid Collections Negotiator - Fair Outcomes & Compliance
Capital on Tap, City Centre, Manchester
Hybrid Collections Negotiator - Fair Outcomes & Compliance
Salary not available. View on company website.
Capital on Tap, City Centre, Manchester
- Full time
- Permanent
- Onsite working
Posted 1 day ago, 27 Aug | Get your application in today.
Closing date: Closing date not specified
Job ref: d63b8618efe749118674da5e77743b11
Location ref: City Centre, Manchester
Full Job Description
Capital on Tap in Manchester is seeking a dedicated customer-accounts professional to manage repayment negotiations and tailor solutions. You will work across several channels and ensure compliance with GDPR, FCA, and FDCPA guidelines, while coordinating with internal teams to meet customer outcomes.
The role requires handling challenging conversations with empathy and delivering fair outcomes, with a hybrid work pattern (3 days in office, 2 from home) and a 37.5-hour week.