Human Resources HR Apprentice

Introduction

You will provide HR administrative support, maintain accurate employee records and ensuring systems are updated with starters, leavers, contractual changes, and absence information. You will prepare reports, support managers with people data, and handle employee queries in a professional and confidential manner.

About the Employer

Excalon is a leading infrastructure contractor specialising in the provision of services to the utilities industry.

What You'll Do

Responsibilities:

To act as the primary contact for all HR administration matters including but not limited to:

• Provide administrative support across the employee lifecycle, escalating queries requiring advice or interpretation to the Trainee Business Partner
• Ensure that HR records, both physical and electronic, are kept up-to-date, accurate, and securely stored at all times
• Ensuring all employee information is updated on systems and databases
• Produce accurate monthly sickness and retention reports for review.
• Handling HR-related paperwork and documentation
• Assist with payroll administration by inputting authorised documentation onto the HR portal, ensuring accuracy and completeness
• Respond to employee queries relating to HR administration and processes, escalating queries requiring advice, interpretation or judgement to the Trainee Business Partner
• Assist the Trainee Business Partner with preparations for internal meetings and take notes where necessary
• Managing the online Medicash portal
• Monitor DBS checks and escalate any delays, concerns, or non‑compliance in line with safeguarding and organisational policy
• Maintain the online training portal, coordinating enrolment of new starters and ensuring training records are accurate and up to date

Recruitment:

• Provide administrative coordination across the recruitment lifecycle, including advert posting, application tracking, interview scheduling, and pre-employment checks, under the guidance of the HR Advisor
• Keep an accurate record of all applications
• Coordinate interview arrangements in liaison with managers and confirm details with applicants
• Ensure all candidates are informed of their application status post-shortlisting
• Ensure all necessary information is completed and stored securely on file

On-Boarding:

• Process of all pre-employment checks
• Conducting Right-to-work checks
• Conducting DBS checks

Training Outcome

• Full time employment and further training 

Skills Required

• Attention to detail
• Administrative skills
• Team working
• Non judgemental
• Patience

Qualifications

• Essential - GCSE - English - 4
• Essential - GCSE - Maths - 4

Course Information

Course: HR support (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday - Friday Between 8.30am and 5.00pm

Expected Duration: 2 Years

Training Provider: SALFORD CITY COLLEGE