Human Resources & Development - Form 35a

The Library Assistant works at the designated library alongside other members of theLibraries Team. The team are responsible for delivering an efficient and effective libraryand information service at the designated library.Who will your manager be and what will you be responsiblefor?You will be:

• reporting to Operations and Development Manager who is in turn responsible for
your health and safety, training and development.What will you be doing?
• assist in the efficient operation of the designated library; issuing and returning
materials, assisting library users, recording statistics and maintaining an attractive and tidy library.
• help customers to use the library and answer their enquiries in person, by
telephone, post and email
• help customers to use computers in the library
• be aware of and promote library priorities, services and resources, to the
community eg through events, marketing, social media etc
• support the Library Operational Development Manager and Library Support Team
with planning and running events and outreach activities
• assist in the recording, reporting and monitoring of library income
• assist in the recording, reporting and monitoring of library performance
• participate in the management of library stock as required
• follow the correct procedures for the security of buildings, cash, equipment and
other council propertyThe above duties are an illustrative outline and are not an exhaustive list. You will beexpected to become involved in a range of work to enable the service to respondeffectively to the changing requirements of the Council and changes affecting theworkforce.What we expect of youYou will:
• adopt a customer focused approach when delivering your service, ensuring
engagement with service users and maintenance of an appropriate personal profile,
• act as an advocate for your service and work collaboratively with colleagues
across the whole Council to meet the needs of the people of Shropshire,
• meet individual, service and personal development targets agreed through the
Personal Development Review Process, learn from experience and are committed to continuous improvement individually and as an employee of the Council,
• work with colleagues to meet your team's key performance indicators, support a
culture of team working and ensure the team functions successfully in support of the Council's corporate and service objectives.
• meet the behaviours and competencies adopted by the Council in the way in
which they achieve their objectives and carry out their work.
• A priority for the Council is the protection of vulnerable people, ensuring they are
able to live as independently as possible. The post-holder will promote and engage with Council's responsibility to safeguard the welfare of children, young people and adults, and protect their right to be safe from harm.What are your conditions of ServiceThe conditions of service are those laid down by Shropshire Council, which have beenadopted and amended as necessary from those laid down by the National Joint Councilfor Local Government Services.

As Shropshire Council we are rightly proud of our achievements and we have proven tobe a resilient local authority in our response to the many challenges we overcome,particularly over recent years. We will be continuing this momentum with ambition and afocus on delivering our four key priorities outlined within the Shropshire Plan: HealthyPeople, Healthy Environment, Health Economy and Healthy Organisation.We are committed to achieving this by aligning everything we do to our vision 'Shropshire- living the best life'; to tell everyone that Shropshire Council is a great place to be.We will enable a skilled, happy, healthy, diverse, inclusive, empowered, and proudworkforce that influences and leads change, addressing any inequalities.As a member of the Libraries Team within the Health, Wellbeing and Preventiondirectorate you will support the achievement of these key priorities, making a realdifference to the lives of people in Shropshire.Like other services across Shropshire Council, Libraries are transitioning to proactivelysecure sustainable income streams, encourage innovation, and improve service deliveryto better meet the needs of communities and the organisation. Our ambition includesevolving our commercial and community development, diversifying the customer base tofulfil strategic priorities, and reducing reliance on Council funding.Our Vision is for library services in Shropshire to be at the heart of our communitiesmaking connections to improve people's lives.Our Mission is to provide physical and digital library services and spaces that inspirepeople's learning, imagination and discovery, to connect and fulfil an individual'spotential, health and well-being and articulate the value of library services to ourcommunities.Shropshire Library Service is a major force for community cohesion across the county.Supported by dedicated, multi-disciplined staff and volunteers, we serve a wide range offunctions: sources of knowledge; promoters of literacy; signposters to early intervention;a focus for local events and networks; as well as a force for fun, exploration andfriendship.


• The post is Temporary for 12 months for 15 hours per week,
• Normal office hours are 7am - 7pm Monday - Friday and 8am -1pm Saturday with
a minimum lunch break of 30 minutes. Occasional evening or weekend work may be required,This post carries eligibility to join the Local Government Pension Scheme. Informationabout this will be sent with any formal offer of appointment.Annual leave entitlement is a pro rata flat rate scheme of 207 hours (28 days) annualleave plus bank holidays, with five days extra awarded to those staff with five years localgovernment service giving an entitlement of 244 hours (33 days). Two days of anemployee's allowance (pro rota for part time staff) must be taken at Christmas for anypotential Christmas closures. Employees who work in a building/service which is requiredto open over the Christmas period, the two days leave (pro rota) can be carried over intoyour next leave year but must be used by the end of March.The appointment is subject to one months' notice in writing on either side.The appointment is subject to six months' satisfactory probationary service during whichtime the notice period will be one week on either side.Smoking is not allowed in Council buildings, in Council vehicles or in any Council place ofwork.It is a condition of your appointment that you provide a suitable vehicle for theperformance of your duties and that this is readily available for use during normalworking hours. You are entitled to claim for reimbursement of the costs of travel oncouncil business at the rate of 45 pence per mile.What pre-employment checks will we undertake?The appointment is subject to receipt of the following pre-employment checks; 1. Satisfactory employment references, 2. Medical report, 3. Evidence of the qualifications required for the post/listed on your application form