Hull City Council - Independent Reviewing Service Office Apprentice

Introduction

This job role entails working in the reception area, meeting and greeting professionals and family members in the reception area and will include some general office duties. It is the role of the team to support families during very difficult times whilst ensuring the safety and mental well-being of children involved.

About the Employer

Hull City Council Social Services is a 60 strong team made up of Social workers and administrative assistants. It is the role of the team to support families during very difficult times whilst ensuring the safety and mental wellbeing of children involved.

What You'll Do

 The role will consist of:

• Answering and screening telephone calls
• Covering the generic inbox
• Data inputting and using spreadsheets to analyse data
• Distributing confidential information relating to Looked After Children's Reviews and Child Protection Conferences
• Booking meeting rooms and equipment 
• Organising refreshments for meetings 
• Offering a front-of-house reception service 
• Sending out and creating invites, consultation documents and Microsoft Teams links for meetings
• Ordering stationery, equipment and services
• Ordering and receipting orders 

Training Outcome

Potential future job opportunities for the successful candidate if available.

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Team working
• Time Management

Qualifications

• Desired - GCSE - English and Maths - 7-4

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday - Friday, shifts to be confirmed.

Expected Duration: 1 Year 6 Months

Training Provider: KINGSTON UPON HULL CITY COUNCIL

This employer is part of the Disability Confident scheme, committed to employing disabled people.