Hub Manager Non-Op

Job holders within this Group Profile will be responsible for managing the transactional activity within their relevant administrative Hub. They will line manage staff and apply all Human Resources (HR) related policies and practices and be able to carry out all aspects of people management such as staff management, disciplinary investigations, performance management and staff appraisals.

This is a non operational role which may involve contact with prisoners depending on their area of work.

Characteristics

Typical tasks associated with this Group Profile include:

Contribute toward the development of local policy, procedures and practice and ensure consistency of application

Manage devolved budgets in accordance with the financial procedures outlined in the budget delegation

Manage the achievement of Service Delivery Indicators (SDIs) and standards within the work area, verifying and signing off documentation as appropriate

Attend relevant unit meetings as required to provide feedback on good practice examples, to promote awareness for better and more efficient ways of working

Analyse and act on data collected by the Hub and produce any relevant reports to show findings

Ensure that data entered into local and national systems is accurate and in accordance with agreed timescales

Monitor performance of the Hub

Draft all external and internal communications on behalf of the Hub

Provide Head of Function with management information relating to the relevant area

Be responsible for the management of all staff within their area. This includes staff performance, development and annual appraisal through to sickness absence management

Act as first point of contact for relevant external stakeholders

Act as requisitioner or approver dependant on local policy.

Able to deal effectively and assertively with staff at all levels

Able user of MS Word and MS Excel

Information collation and analysis

Hours of Work and Allowances

37 hour working week

Behaviours

Changing and Improving

Communicating and Influencing

Working Together

Managing a Quality Service

Making Effective Decisions

Leadership

Essential Experience

Able user of MS Word and MS Excel Information collation and analysis

Technical Requirements

Internal applicants

Newly promoted staff to the following Band 5 first line manager roles (Hub Managers, Custodial Managers and Facilities & Services Managers) in Establishments are required to complete a qualification as part of their work objectives where these training packages are available Staff that have mapped or re-graded to Band 5 who have previously worked at an equivalent level will not be required to undertake the qualification.

The job holder once in post will be in matched to a job description; a sample list is shown below. The post is rotational so the job holder could during their career carry out the role of different job descriptions.

Hub Manager : People

Hub Manager : Business

Hub Manager : Offender Management

Hub Manager : Activities

Hub Manager : Regional People Wales

Hub Manager : Learning and Capability

Hub Manager : Safer Custody

Hub Manager : Intelligence

Essential Skills/ Qualifications/ Accreditation/ Registration

Job holders must complete specific training in their specialism once they take up post.

Internal applicants

Newly promoted staff to the following Band 5 first line manager roles (Hub Managers, Custodial Managers and Facilities & Services Managers) in Establishments are required to complete a qualification as part of their work objectives where these training packages are available

Staff that have mapped or re-graded to Band 5 who have previously worked at an equivalent level will not be required to undertake the qualification.

External applicants

All external staff joining as a Band 5 Hub Manager or Facilities and Services Manager in an Establishment are required to complete the qualification where available.

Essential Skills