HROD Support Officer

Reading Borough Council is seeking a HR & OD Support Officer to support HR and OD functions with efficiency, accuracy, and a commitment to excellent service. This role plays a key part in maintaining HR operations by managing employee records, processing workforce changes, assisting in recruitment and onboarding, and ensuring smooth system support.

We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities.

We support hybrid working, it's important to us that working arrangements are designed to enable our employees to excel and within this role you'll have the opportunity to work in a way that suits your lifestyle.

About the role

In this vital position, you will contribute to ensuring smooth HR operations by maintaining accurate employee records, processing workforce changes, and assisting in recruitment and onboarding. You'll provide first-line support for HR system queries, contribute to employee engagement activities, and facilitate learning events. Your role will be central to keeping our HR processes running efficiently while providing high-quality support to employees.

Maintain accurate employee records and process workforce changes.
Support candidate onboarding, including pre-employment checks and payroll setup.
Provide first-line HR system support and troubleshooting.
Assist with employee engagement initiatives and corporate induction events.
Facilitate learning events, ensuring smooth course setup and information transfer.
Ensure compliance with policies, procedures, and relevant legislation.

You'll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you'll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place.

Previous HR experience is beneficial but not essential. We encourage applicants from a variety of backgrounds who bring transferable skills. Most importantly, a strong customer focus and a proactive, positive mindset are key to delivering a consistently excellent experience to our customers.

Specific requirements

Strong administrative skills, with experience using databases and client systems.
Excellent attention to detail and ability to handle confidential information.
Exceptional customer service and communication skills.
A proactive, resilient, and adaptable approach to work.
Basic understanding of HR functions with a willingness to learn., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you'll get a great feel for that working in our friendly and collaborative environment.

A competitive salary alongside a range of benefits including:

Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 33 days after 10 years' service, with the option to buy additional leave
A wide range of flexible working opportunities
Modern working environment at the Civic Offices in the heart of Reading
Local Government Pension Scheme (LGPS)
Life Assurance - three times your annual salary (for members of the LGPS)
On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted
Season Ticket Loan - a loan to help with the cost of your rail or bus journey, to and from work
Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax