HR Vendor Managment

The role holder will be responsible for the establishment and supporting the running of HR Vendor Management aligned to other Vendor Management teams to establish strategy & best practice

Deal Initiation/Assurance & Financial Planning
+ Ensure alignment of key parties to agree objectives and support the development of the HR supplier strategy to deliver.
+ Ensure both a vertical and horizontal view is considered through value streams and co-design structures so that services are not duplicated and that there is a cohesive strategy around our service providers and tooling - this will need to happen for not only new deals but also with the current landscape of providers.
+ Work with HR areas to assist in the provision of 3rd party requirements to procurement and contract on that basis.
+ AOP (Annual Operating Plan) and SCO (Supply chain optimisation) - Working with HR representatives and Finance to identify, plan and execute cost optimisation initiatives.
+ Analyse options and support the development of Business Cases.
+ Ensure renewals/pipeline is managed with sufficient time to scrutinise and/or make changes
+ Identify and implement process and tooling improvements/simplification initiatives
Negotiation & Contracting
+ Review existing contracts - identify and follow up on contracting themes/opportunity for better practice and implementation of guidelines and 3rd party uplifts.
+ Support HR in planning and contracting for exits, transitions from non-strategic platforms/contracts.
+ Support Procurement with commercial negotiation, assessment, and deal structuring.
Vendor Performance and Vendor Governance framework
+ Analysing and creating, where appropriate, measurement to ensure SLA adherence and continuous improvement of the Vendors performance (and reviewed in governance forums)
+ Create engaging and dynamic scorecards and comms material.
+ Identifying and delivering contractual reviews and improvement areas. Negotiating with the vendor to deliver contract amendments.
+ Arranging vendor governance forums and ensuring attendance, materials are prepared and follow up actions/improvements delivered
+ Follow up reporting/communications material produced as required
+ Validate benefit claims/ongoing contract/vendor reviews and continuous improvements identified and delivered
Vendor Management Practice
+ Build and maintain a strategic and progressive relationship with Procurement - focusing on process and tooling improvements to the benefit of HR as a recipient of procurement services
+ Produce and maintain the framework and documentation/artefacts to logically and simply provide organisation, guidance and engagement for the central vendor management team and the wider HR Vendor Management community (known as the Vendor Management Pillar)
+ Organise and run the Vendor Management Community communications and events - townhalls, comms, adoption strategies, reporting etc
+ Agree with HR the allocation Vendor Sponsors (Captains) and work with those Captains to drive value and the relationship with the designated Vendors.
+ Ensure the broader internal engagement, understanding and appreciation of the Vendor Management practice is created and maintained
+ Maintain an 'outside/in' perspective via research, peer networks to help ensure the continuous improvement ethos of the Vendor Management practice is maintained
Leadership & Teamwork
+ Chair Vendor Management Meetings
+ Chair Vendor Governance meetings as appropriate
+ Design, gain buy-in and run internal governance meetings and forums as required
+ Run/Oversee Vendor related projects/initiatives
+ Relationship and Stakeholder Management
+ Embed 'How we lead' behaviors and models within the HR Vendor Management community

+ Proven track record in HR and or HR vendor management role within the financial services industry, preferably within multinational banks
+ Strong understanding of HR operational management requirements for banks and knowledge of the external environment - regulatory, political, competitor and market
+ Ability to translate HR supplier strategy and align with vendors accordingly
+ SME across Third party risk management lifecycle and Third party regulatory landscape
+ Experience of operating within a complex matrix environment
+ Deep financial and commercial awareness
+ Demonstrable experience in driving vendor performance, delivering service improvement plans and managing vendors across all contract types
+ Ability to manage and mitigate operational risk effectively
+ Contract knowledge and able to design contracts to meet the requirements of the business
+ Strong analytical and problem-solving skills, with the ability to synthesize complex information and make data-driven decisions to drive business outcomes