HR Systems Manager

Are you an iTrent expert looking for your next challenge?
We're looking for an experienced HR Systems Manager to take ownership of our HR and Payroll system, ensuring it remains efficient, effective, and fit for the future.
This is an excellent opportunity for someone with strong iTrent experience who enjoys improving processes, building stakeholder relationships, and driving system enhancements that make a real difference across the organisation.
As our HR Systems Manager, you'll act as the subject matter expert for iTrent, working closely with HR, Payroll, Finance, IT and operational teams to optimise functionality, streamline processes, and support informed business decision-making through accurate and meaningful data.
What you'll be doing
Leading the administration, development and optimisation of the iTrent HR and Payroll system
Reviewing and implementing system upgrades and new functionality
Acting as the key point of contact for all HR Systems stakeholders
Managing relationships with our system provider, MHR
Identifying opportunities to improve HR and Payroll processes
Supporting and resolving complex system incidents and queries
Gathering business requirements and translating them into practical system solutions
Producing and maintaining process maps, user guides and system documentation
Ensuring the system captures meaningful data to support business reporting and decision-making

Essential
Significant experience administering and developing iTrent
Expert user knowledge of iTrent HR and Payroll modules
Strong understanding of HR and Payroll processes
Experience managing system upgrades, testing and implementation activities
Excellent stakeholder management and communication skills
Strong analytical and problem-solving abilities
Ability to translate technical information into user-friendly language
Experience gathering requirements and delivering system improvements
Ability to manage multiple priorities and work independently
Desirable
Experience working directly with MHR
Experience of process mapping and business analysis
Experience within a multi-site or complex organisation
Please note: Applicants must have substantial hands-on iTrent experience. Applications without iTrent experience will not be considered.

We take pride in the services that we provide. There is one vision that everyone at Turning Point shares, which is held together by our values. These include believing in potential, communicating in a confident way, embracing change and treating each other as individuals.
Running services on a not-for-profit basis, we invest every penny back into our services - and, our people. So, if you are enthusiastic, motivated and committed to support people with Learning Disabilities to live fulfilling lives - here at Turning Point, we don't just offer you a job: we offer you a career.

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package.
You will get 34 days' paid holiday a year, increasing with each year of service up to 36 days. Plus the option to buy additional holidays and spread the cost.
Join our team and discover the comprehensive benefits we offer by following this link to explore all the exciting perks available to our employees
Turning Point Benefits

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We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date.
Turning Point
Attached documents

HR Systems Manager JD Nov 2026.docx
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