HR Support Assistant

The HR Support Assistant will support the recruitment and onboarding of volunteers and team members across the organisation. This role helps ensure a smooth, efficient, and well-organised recruitment process, contributing to strong team capacity and the effective delivery of our services.

• Assist with posting volunteer and team vacancy advertisements.
• Screen applications and shortlist suitable candidates.
• Coordinate interview schedules with hiring managers.
• Conduct initial screening calls (where assigned).
• Maintain applicant tracking systems and recruitment records.
• Support the onboarding process, including preparing documentation and arranging system access.
• Ensure new volunteers receive SOPs, induction materials, and onboarding information.
• Follow established recruitment procedures and workflows.
• Prepare and submit weekly recruitment reports to the HR Team Supervisor.
  
  Minimum high school education (college or university-level education preferred).
• Previous experience in HR, recruitment, administration, or coordination is desirable but not essential.
• Comfortable using Google Workspace (Drive, Docs, Sheets) or similar software.
• Strong organisational and time management skills.
• Excellent attention to detail.
• Good written and verbal communication skills.
• Able to commit to a minimum of 12 volunteer hours per week.
• Gain practical, hands-on experience in HR and Recruitment.
• Enjoy flexible volunteering hours to fit around your schedule.
• Receive ongoing support, mentoring, and training from experienced professionals.
• Develop valuable workplace skills in recruitment, administration, communication, and coordination.
• Strengthen your CV with meaningful voluntary experience.
• Join a friendly and supportive team while making a positive impact in the local community.
  
  The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton that supports, empowers, and advocates for women and children.
Our mission is to empower women to become more self-reliant by helping them identify their own needs, make informed choices, and create positive solutions for themselves and their families. We provide a range of community services, including a charity shop, family support programmes, and our flagship Wolverhampton Baby Bank. Our Baby Bank supports families with children aged 0-3 by providing donated essential items and practical assistance, including:
• Nappies, wipes, clothing, bedding, toys, and other baby essentials.
• Support services for new and expectant parents, including drop-in groups and befriending services.
• Referrals and signposting to additional local services and community resources.