HR Support Apprenticeship - Darlington

Introduction

About the Employer

We provide our customers with the vehicles, services and solutions that best fit with their mobility needs across LCV fleets, accident management and repairs.

What You'll Do

Join ZIGUP as a HR Support Apprentice (People Operations Coordinator) and begin an exciting career in Human Resources while completing your HR Support Level 3 Apprenticeship.

Working within the People Operations team, you'll gain valuable experience supporting the full employee lifecycle, from recruitment and onboarding through to payroll administration, employee records and HR compliance. You'll work alongside experienced HR professionals who will support your development while helping you build the knowledge, skills and behaviours needed for a successful career in HR.

This is an excellent opportunity for someone with a genuine interest in Human Resources who enjoys organisation, communicating with people and providing excellent customer service.

Day-Day Responsibilities:

• Provide first-line support for HR queries from employees and managers via telephone, email and HR systems.
• Support the employee lifecycle, including onboarding, contracts, probation reviews, family leave, benefits administration and leaver processes.
• Maintain accurate employee records and update HR systems to support payroll, reporting and compliance requirements.
• Carry out pre-employment checks, including Right to Work, references, qualification checks and DBS checks where required.
• Support HR administration while ensuring confidential information is handled professionally and securely.
• Assist with producing reports and maintaining HR data to support business decision-making.
• Work collaboratively with HR, Payroll, Recruitment and Learning & Development teams.
• Support continuous improvement activities and contribute to projects that enhance the employee experience.
• Follow company policies, procedures and data protection requirements at all times.

Training Outcome

Skills Required

• Administrative Skills
• Customer Care Skills
• IT Skills
• Non judgemental
• Organisational Skills
• Teamworking
• Communication Skills

Course Information

Course: HR support (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday - Friday (Shifts Range between 8AM-5PM)

Expected Duration: 1 Year

Training Provider: BABINGTON BUSINESS COLLEGE LIMITED