HR Operational Support Administrator

NHS England leads the NHS in England to deliver high-quality care for all. We support NHS organisations to improve outcomes for patients and communities, achieve best value for taxpayers and drive continuous improvement across the NHS. Our work is underpinned by the NHS Constitution values of respect and dignity, compassion, commitment to quality of care, improving lives, working together for patients and ensuring everyone counts., We are looking for a STO HR Operational Support Administrator to provide high-quality administrative and transactional support across HR, OD and recruitment services. You will play a key role in supporting end-to-end processes, maintaining accurate records and acting as a first point of contact for routine and sometimes confidential queries.,

• Provide effective administrative and transactional support across HR and recruitment operations
• Act as a first point of contact, responding to routine queries and escalating issues appropriately
• Accurately input, update and maintain data across HR, recruitment and workforce systems
• Manage shared inboxes, correspondence and records efficiently
• Support projects through action tracking, document control and maintenance of logs
• Work collaboratively with colleagues to deliver a consistent, customer-focused service, supporting the delivery of service level agreements and key performance indicators for the function
• Maintain confidentiality and comply with GDPR and information governance requirements at all times
  
  This is a varied role suited to someone who is organised, detail-focused and committed to delivering a positive experience for colleagues, managers and candidates.
  
  Please note that this role will be 100% in person working at the NHS England Office in Leeds., NHS England has a wide range of statutory functions, responsibilities and regulatory powers. These are focused on supporting the wider NHS to deliver high quality care, as well as doing those things that are best done once for the whole NHS.
Our staff bring expertise across clinical, operational, commissioning, technology, data science, cyber security, software engineering, education, and commercial specialisms -- enabling us to design and deliver high-quality NHS services. In March 2025, the Government announced that NHS England and the Department of Health and Social Care will increasingly merge functions, ultimately leading to NHS England being fully integrated into the department. If you currently work within the NHS and if successful at interview, we will initiate an Inter Authority Transfer (IAT) via the Electronic Staff Record (ESR). This retrieves key data from your current or previous NHS employer to support onboarding, including competency status, Continuous Service Dates (CSD), and annual leave entitlement. You may opt out at any stage of the process. Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.