HR Frontline Specialist

We are recruiting two fixed-term Employee Support Specialists to provide dedicated testing support across ongoing Oracle-related projects within HR Employee Services. The roles will help ensure that system changes are thoroughly tested before implementation, supporting effective delivery, reducing the risk of errors reaching the live system and providing clear evidence for testing sign-off and assurance.

• Plan, complete and record system testing for Oracle-related changes, ensuring outcomes and issues are documented accurately.
• Work closely with HR Employee Services colleagues and project stakeholders to support delivery within agreed project timescales., Interpret statutory and contractual requirements and apply them accurately when testing HR and payroll processes.
• Analyse complex data, validate pay adjustments and identify potential system or calculation issues before changes are released.
• Produce accurate testing evidence, reports, spreadsheets and correspondence to support assurance and sign-off decisions.
• Manage multiple priorities and deadlines while maintaining business-as-usual service standards and escalating risks promptly.
  
  Strong knowledge of HR and payroll processes, employment terms and conditions, and relevant statutory or contractual requirements.
• Experience of system testing, data validation or quality assurance, ideally within an HR, payroll or Oracle environment.
• Ability to analyse complex information, identify discrepancies and maintain clear, auditable testing records.
• Excellent written and verbal communication skills, including the ability to explain complex and sensitive issues clearly.
• A highly organised and accurate approach, with the ability to work independently and deliver to fixed project deadlines.
These posts are fixed term because they provide additional capacity for defined Oracle project activity. The successful candidates will help reduce the risk of project delay, service disruption, rework and calculation errors by providing focused testing support before system changes go live.