HR Casework Team Leader

We are looking for a motivated and forward-thinking HR Casework Team Leader to help shape the delivery of expert HR support across the Council, schools, and partner organisations. This is an influential role where you will lead a team of HR professionals, manage complex and sensitive casework, and play a key part in developing policies and approaches that protect and strengthen our organisation. If you are passionate about delivering high-quality HR services and thrive in a dynamic, people-centred environment, we want to hear from you. What You'll Be Doing

• Leading and coordinating the day-to-day work of the HR Casework Team, promoting high performance, consistency and continuous improvement.
• Providing professional, solution-focused advice on a wide range of complex HR issues, including conduct, resolution, sickness absence, capability, probation, performance and whistleblowing.
• Representing the Council at formal hearings, appeals and Employment Tribunals.
• Designing and delivering staff briefings, training sessions and policy-related guidance.
• Working closely with senior leaders, trade unions and external partners to secure positive and fair outcomes.
• Supplying robust qualitative and quantitative case data to HR Business Partners.
• Monitoring KPIs and contributing to wider HR strategy and service development.
• Delivering HR support within an effective risk-management framework, helping to identify and respond to organisational risks.
  
  CIPD Level 5 qualification (or significant, relevant HR experience with strong procedural knowledge).
• Proven leadership skills with the ability to inspire, motivate and support a team.
• Strong understanding of employment law and HR best practice.
• Experience handling complex and sensitive situations with tact, professionalism and sound judgement.
• Excellent communication skills, with confidence engaging senior stakeholders and external partners.
  
  Please add the e-mail addresses below to your contacts or safe-senders list / check your junk mail folder to ensure that you don't miss important information regarding your application.
Safeguarding Wakefield Council is wholly committed to ensuring children and vulnerable adults are fully supported and safe. We are dedicated to the safeguarding of all children and vulnerable adults whilst promoting their welfare. We expect all staff and volunteers to share this responsibility. Probation In line with the Council's Probation Procedure, certain positions may be subject to a six-month probationary period. This requirement does not apply to internal vacancies. Diversity Having a diverse workforce that is reflective of the communities we serve helps us to achieve the best outcomes for all. We encourage applications from everyone and actively seek to ensure that everyone feels included in the workplace so that we can make the most of our differences.

You'll be joining a collaborative, high-performing HR service where your expertise will help shape people-management across the organisation. We offer:
• A supportive and encouraging team culture
• Clear commitment to professional development
• Flexi-time scheme and hybrid working options
• Generous annual leave: 29 days rising to 32 days, plus bank holidays
• Local Government Pension Scheme (LGPS)
• Employee Assistance Programme
• Discounted public transport (Arriva Annual Travel Ticket, MetroCard)
• Access to excellent leisure facilities
• Retail, health and wellbeing discounts
• Cycle to Work scheme
• And many more great employee benefits