HR Attendance Case Specialists

At St George's, Epsom and St Helier Hospital Group, our people are our greatest asset. Exceptional patient care depends on a workforce that feels supported, empowered and able to perform at its best. High sickness absence can place additional pressure on frontline teams, affect continuity of care and contribute to wider operational and financial challenges. To address this priority, the Group is establishing a dedicated Attendance Management Team focused on improving attendance, supporting staff wellbeing, strengthening management capability and reducing avoidable sickness absence. The service will work collaboratively with managers, Human Resources, Employee Relations, Occupational Health and staff-side representatives to promote a proactive and supportive approach. The HR Attendance Case Specialist will play a key role in delivering this service by managing complex sickness absence cases, supporting attendance improvement initiatives and helping managers build confidence and capability. This is an exciting opportunity to shape a new service, influence organisational culture and contribute directly to workforce wellbeing and performance. The role will be based at either St George's Hospital or Epsom and St Helier. Applicants should state their preferred location, as the applicable high-cost area allowance will be based on this choice.,

• Manage sickness absence cases, ensuring timely progression, plans and accurate records. Provide specialist advice and procedural guidance to managers, attend review meetings, remove barriers and support the closure of long-standing case
• Lead reviews of reasonable adjustments with managers and Occupational Health, ensuring arrangements are appropriate, proportionate and regularly reviewed. Support phased returns, alternative working arrangements, redeployment and ill-health retirement, providing clear guidance throughout.
• Coach managers to manage absence effectively and compassionately, promote early intervention and deliver briefings, workshops and training. Develop practical toolkits, guidance and procedures, and help simplify processes through improved resources and digital solutions.
• Analyse absence data, identify trends and risks, monitor performance against targets and report on case progress and outcomes. Escalate significant concerns to senior specialists.
• Work with Employee Relations, HR Business Partners, Occupational Health, recruitment teams and operational leaders to provide consistent, joined-up case management.
• Contribute to the Group Sickness Absence Improvement Programme, audits, service reviews and workforce transformation. Maintain confidentiality, comply with information governance requirements and use ESR and other workforce systems effectively. Support timely case resolution to improve workforce capacity and reduce reliance on temporary staffing., At gesh we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.
  
  St George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey.Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).
After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.