HR Assistant

We're looking for an HR Assistant to join our People & Transformation team on a 12 month FTC to provide responsive and accurate HR administration across the employee lifecycle. Acting as the first point of contact for HR queries, you'll play a key role in supporting our people processes, maintaining accurate employee records and ensuring managers and employees receive a high-quality, professional service. This is a varied and fast-paced role offering exposure to all aspects of HR administration, from onboarding and payroll changes to probation monitoring, workforce reporting and HR systems management. What You'll Do

• Manage the People Queries inbox, providing timely and professional first-line support to employees and managers.
• Take ownership of HR queries through to resolution, escalating complex issues where appropriate.
• Process payroll-related changes, including starters, leavers, contractual changes and employee record updates.
• Prepare and issue employment documentation, including offer letters, contract amendments and employee correspondence.
• Monitor and maintain right-to-work records, ensuring compliance with legal requirements.
• Support the administration of HR policies and procedures, including preparing documentation, taking meeting notes and drafting correspondence.
• Manage probation administration, ensuring reviews are completed on time and following up with managers where required.
• Maintain accurate employee records and organisational structures within Oracle Fusion.
• Produce HR reports and workforce insights, highlighting trends, upcoming deadlines and areas requiring attention.
• Monitor fixed-term contracts and support managers with extension and renewal processes.
• Support absence administration, ensuring records are accurate and up to date.
• Assist with onboarding, employee changes, internal moves, leavers and contractor administration.
• Contribute to continuous improvement initiatives, helping to streamline processes and enhance the employee experience.
  
  You'll be a proactive and organised professional with a keen eye for detail and the ability to manage competing priorities effectively. You'll build strong working relationships, communicate confidently with a wide range of stakeholders and take pride in delivering an excellent HR service., Excellent attention to detail and accuracy.
• Strong written and verbal communication skills.
• Ability to manage and prioritise multiple tasks while working to tight deadlines.
• Ability to follow established processes whilst using initiative to resolve issues.
• Strong customer service and stakeholder management skills.
• Ability to work collaboratively as part of a team.
Desirable:
• Previous experience working within an HR function.
• Experience working in an administrative support role.
• Experience using Oracle Fusion or a similar HR information system.
  
  Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive.
You can find out what it's like to work at Affinity Water through our career site https://www.affinitywatercareers.co.uk/ where our colleagues share their career development stories and you can get a feel for our company culture.


• Salary £28,000 - £30,000 dependant on skills and experience
• Learning and development opportunities, including mentoring and a range of formal courses and open learning resources.
• Entry into the company annual bonus scheme.
• Annual leave from 23-27 rising with length of service, and the option to purchase up to 5 extra days.
• A 'Celebration Day' in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them.
• A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%)
• We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave.
• Menopause policy and Reasonable Adjustment policy to help everyone perform at their best.
• Access to our Wellbeing Centre with support for looking after your physical and mental health.
• Discounts at a Range of Retail Outlets through our Tap4Perks scheme
• Discounts on Dental and Medical Insurance through our Tap4Perks scheme through salary sacrifice
• Up to 4 Affinity days a year to volunteer in the community.
• Life Assurance.