Housing and Support Worker

We are looking for a motivated and enthusiastic Housing and Support Worker to join our team, working across supported accommodation services in Tewkesbury and Worcestershire.

This is a varied role that combines housing management responsibilities with person-centred support, helping people maintain their accommodation, develop independent living skills and work towards longer-term housing solutions.

You will be involved in the day-to-day management of our accommodation, ensuring properties are safe, well maintained and provide a positive environment for the people we support. Alongside this, you will provide practical and emotional support to help people overcome challenges, build confidence and achieve greater independence.

Key Responsibilities

- Managing referrals into our accommodation services, completing initial assessments and supporting people through the referral and move-in process.

- Providing person-centred support, including developing and reviewing support plans, risk assessments and individual goals.

- Supporting people to understand their tenancy or licence responsibilities, manage their finances, access benefits and maintain rent payments.

- Undertaking housing management duties, including property inspections, reporting repairs, monitoring rent accounts and addressing arrears.

- Supporting people to develop independent living skills and prepare for successful move-on into longer-term accommodation.

- Working closely with local authorities, housing providers and other agencies to coordinate support and achieve positive outcomes.

- Responding to safeguarding concerns, managing risks and supporting people to maintain safe and stable accommodation.

- Maintaining accurate records and ensuring accommodation and support services meet required standards., ^^Contracted staff only. Business mileage (55p a mile) is paid for any daily miles over and above the distance from your home to the allocated workplace location and back. You'll need a well-maintained vehicle with valid tax, MOT and Insurance covering business use.

We are looking for someone who is approachable, organised and confident working with people who may be experiencing homelessness, housing instability or other challenges.

You will need strong communication skills, a practical approach to problem-solving and the ability to balance housing management responsibilities with the delivery of meaningful support.

Experience in housing, homelessness, supported accommodation or a similar support role would be beneficial, although we welcome applicants with transferable skills and a willingness to learn.

This role would suit someone who enjoys variety, can work independently and is passionate about helping people sustain their accommodation and move towards greater independence.

Established in 1989, Caring for Communities and People (CCP) is a registered charity propelled by an unwavering commitment to addressing homelessness, family breakdown, and social exclusion. We are driven by our values-based approach, caring deeply about the individuals and families we serve. Our supportive programs aim at developing long-term solutions to societal challenges. Over the years, we've consistently made tangible impacts in communities across Gloucestershire, Worcestershire, Herefordshire, South Gloucestershire, Bristol, Wiltshire, Dorset, and Devon.

25 days holiday, plus public holidays, with an additional day added per year and option to purchase more^

- Enhanced pension (6% employer contribution)

- Enhanced sick pay (up to 30 days full pay and 30 days half pay)

- Life Assurance cover (3 times your annual salary in the event of your death)

- Free subscription to Benenden healthcare cashback plan or Perkbox discounts

- 55p Business Mileage^^

- Investors in People Gold accredited employer, committed to making the workplace better for you.

- Comprehensive induction and ongoing training and development.

- Option to join various groups, including Proud2Be, Green Impact, Health & Safety, and Health and Wellbeing.

- In-house Workplace Welfare Manager for support when needed.

(Benefits are for contracted staff only not bank workers)

Are Your Values Aligned with Ours?

We look for staff who embody our SPIRIT values:

Show gratitude and appreciation of others.

Demonstrate personal and professional pride.

Integrity is everything.

Reflect and learn.

Continuous improvement.

Take your best self wherever you go., Closing Date: 6th December 2026 - CCP reserves the right to close the job advert early if needed.

CCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.

Our robust Safeguarding Policy guides our recruitment process. We adopt a consistent and thorough process of safer recruitment to ensure that people who are unsuitable to work with children, young people and adults are prevented from doing so.

We believe in the rehabilitative power of employment and working toward a purpose, so a prior conviction will not necessarily prevent you from joining CCP. Please note this role is subject to satisfactory pre-employment checks and also an enhanced check by the Disclosure & Barring Services, paid for by CCP.

Please review the attached job attachments for further insights.

^Annual Leave entitlement will be pro-rata for Part-time staff. Working on public holidays due to a rota pattern will be compensated with time off in lieu. An extra day of leave accrues for each completed financial year (capped at 5). Purchasing additional holidays is capped at 5 per year.