Housing Solutions Private Rented Sector Officer

We are passionate about improving the lives of our residents, focused on achieving best outcomes and creative in the way we work with customers, ensuring they get the best support available. We have an exciting, two-year fixed term opportunity for a motivated individual to join the Housing Solutions team, who will take on a specific role to support applicants around the pending changes to the Private Rented Sector with the implementation of the Renters Rights Act 2025. We are looking for someone who can:

• Work in close partnership with the colleagues of Environmental Health and Public Protection with regards to all relevant aspects of the Renters Right Act.
• Carry out homelessness assessments in line with the Homelessness Reduction Act 2017 and aim to prevent homelessness wherever possible using creative and collaborative methods.
• Be creative and innovative in your approach to supporting people at risk of homelessness.
• liaise with landlords where necessary to make enquiries around evictions.
• Work as part of the wider Housing Solutions team to prevent and relieve homelessness wherever possible.
• Record information accurately and in a timely manner.
• Effectively communicate with colleagues, applicants and stakeholders.
• Help to promote the changes made by the new legislation to colleagues and stakeholders and take this message out into ours neighbourhoods.
To be successful in this role you will need to demonstrate how you prioritise development and well-being of a team, have experience of working effectively with a range of services and have the skills, passion and resilience to work creatively with service users who are accessing Housing Solutions. Whilst in post there will be development opportunities alongside flexible working with the option of a blended working environment (home and office where appropriate). New staff joining Middlesbrough can expect a warm welcome from the teams, our Director and Chief Executive and full induction process.

In return we can offer:
• Generous annual leave entitlement with an option to purchase up to 10 additional days annual leave per year.
• Excellent pensions plus top-up options.
• Staff networks run by our staff for our staff.
• Flexible working (dependent on the role).
• Electric car lease scheme.
• Cycle to work scheme.
• Employee benefits portal including Wellbeing and Employee Assistance Programme.
• Staff lottery.
• Travel and car parking schemes.
• Ongoing training and development opportunities.
• Fantastic career opportunities and lots more!