Housing Solutions Casework Manager

Birmingham City Council is seeking an exceptional Strategic Lead - Temporary Accommodation Service to lead one of the city's most critical homelessness services. This high-profile leadership role is responsible for the strategic and operational management of Temporary Accommodation provision across Birmingham, ensuring homeless households receive suitable accommodation and support while the Council delivers against its statutory duties in a financially sustainable way. Reporting to the Head of Service, you will lead the development of innovative temporary accommodation solutions, oversee significant accommodation contracts and budgets, and drive service transformation that improves outcomes for residents whilst reducing reliance on costly emergency accommodation.,

• Lead the strategic and operational delivery of the Temporary Accommodation Service.
• Develop and implement innovative approaches to temporary accommodation procurement, supply and contract management.
• Drive improvements that reduce the use of unsuitable emergency accommodation and improve move-on outcomes for households.
• Oversee the performance, utilisation and financial management of temporary accommodation provision across the city.
• Lead large-scale service improvement, transformation and efficiency programmes.
• Build strong partnerships with housing providers, landlords, contractors and key stakeholders to increase accommodation options.
• Use data, insight and market intelligence to inform service planning, performance improvement and future provision.
  
  We are looking for a strategic leader with significant experience managing complex housing services and delivering change within a demanding operational environment., Significant senior management experience within housing, homelessness, temporary accommodation or a related service area.
• Strong knowledge of homelessness legislation, housing policy and temporary accommodation provision.
• Experience managing large-scale operational services, contracts, budgets and resources.
• A proven track record of delivering service transformation, performance improvement and value for money.
• Strong commercial awareness with experience of procurement, contract management and partnership development.
• Excellent stakeholder management, negotiation and influencing skills.
• The ability to lead high-performing teams through change whilst maintaining a strong focus on customer outcomes.
  
  This is a unique opportunity to lead a service that sits at the heart of Birmingham's response to homelessness. You will play a key role in shaping the future of temporary accommodation provision, influencing city-wide housing solutions and delivering meaningful improvements for some of the city's most vulnerable residents. As part of one of the largest local authorities in Europe, you'll have the opportunity to make a significant impact while helping to drive the transformation of Housing Services.
Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached We encourage applications from people of all backgrounds and aim to have a workforce that represents the communities we serve. Our data tells us that for this level of role, ethnic minorities are underrepresented and therefore we will use positive action to support us to achieve diverse shortlists. This may mean that recruitment times are a little longer, but we think this is worth it to achieve our aim. Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application., Working for Birmingham City Council is more than just a job; it's about making life better for the 1 million plus people who live and work in the city., The Council is a fantastic place to work. You will find an organisation that is both challenging and supportive; with a leadership impatiently adventurous in its pursuit of excellence. There is a clear vision which is ensuring that the Council is working for communities today and building for tomorrow, we focus our resources on five key priorities:
• A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games.
• An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive.
• A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.
• A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.
• A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature.
We see the Council's role as providing strategic leadership - that's being able to visualise a new future for the city and equipping others to share our vision. We want to ensure the provision of services for all, so we can support those least able to support themselves by working with partners and putting citizens and neighbourhoods at the heart of our decision-making. We are always looking for people who put the customer at the centre of their approach, with a commitment to excellence to help us achieve our vision. We will support you to develop and thrive in your role, building a pathway for long-term success, with lots of development opportunities, such as apprenticeships.

In return, we offer you excellent terms and conditions, generous annual leave, a great pension scheme, well-being support, annual travel passes and discounts at a number of city centre establishments.