Housing Options Officers

We are looking for two Housing Options Officers to join our Housing Needs Team. Working within a busy frontline service, you will provide housing advice and support to residents, helping to prevent homelessness wherever possible and assisting households to access suitable accommodation.
This is a fast-paced role that offers a broad range of work across housing advice, homelessness prevention, homelessness assessments, allocations and temporary accommodation. No two days are the same and you will be managing a diverse caseload, working closely with residents, landlords, support agencies and partner organisations to achieve positive outcomes.
Who we're looking for
We are looking for motivated individuals with experience of housing advice, housing options or homelessness casework who can demonstrate excellent communication skills, sound judgement and a commitment to achieving positive outcomes for residents. You will be organised, resilient and able to work effectively in a busy environment while managing competing priorities.
Most importantly, you will share our commitment to providing a high-quality service to residents at times when they need support the most.
What we offer
When you join us your expertise, skills and experience will be valued, and your career development will be our priority.
We are committed to creating a collaborative and innovative environment which empowers you to thrive. You will be part of a friendly, supportive One Team culture with the chance to make a real difference.
We use Viva Engage to keep you connected and engaged and we hold regular face to face meetings, such as Chief Executive briefings to keep you in the loop.
We are conveniently located close to Oxted Station and have some on-site parking.
In addition to the stated pay, we offer membership and contributions towards the Local Government Pension Scheme, flexible working (giving you the opportunity to work from home for up to three days a week), flexi-time, payment of a relevant professional subscription and access to a discounted health scheme.
Please visit our website for more information about working for us and download our Working for Tandridge guide.
Diversity statement
At Tandridge District Council, we pride ourselves on maintaining an inclusive workplace, ensuring equality, fairness, and inclusion is at the heart of everything we do and good practice is embedded in the Council's culture and services.
We welcome applications from all sectors of our community, including BAME, LGBTQ+ and all groups protected under the Equality Act.
Tandridge is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment.