Housing Officer
Ashfield District Council, Sutton in Ashfield, Nottinghamshire
Housing Officer
Salary not available. View on company website.
Ashfield District Council, Sutton in Ashfield, Nottinghamshire
- Full time
- Permanent
- Onsite working
Posted 1 day ago, 20 Aug | Get your application in today.
Closing date: Closing date not specified
Job ref: 17a10ee5618d42398ea0ad3a0e10ebcf
Location ref: Sutton in Ashfield, Nottinghamshire
Full Job Description
We are looking for an experienced Housing Officer to join our Housing Management Team, who provide an excellent tenancy and estate management service to our local community. As a Housing Officer, you will manage a local patch of properties in the Ashfield district. You will deal with all aspects of tenancy and estate management including providing advice and support to sustain tenancies, working in partnership with stakeholders, and taking enforcement action when necessary. The role involves mainly working out on our estates in the district, visiting customers in their own home, and establishing good relationships across the community. You will be responsible for managing a varied caseload, as well as the preparation of legal documentation and attendance at Court.
You must be organised and able to manage and prioritise a diverse workload with competing demands, be flexible to respond to unplanned situations and possess the problem-solving skills needed to deal with issues at pace and with accuracy. The ideal candidate must have:
- Experience of working in social housing (Council/Housing Association/Registered Social Housing Provider) in a similar role.
- Up-to-date knowledge of housing practice and current social housing issues.
- Experience of working with the public and liaising with a range of stakeholders (voluntary/statutory and partner agencies).
- The ability to remain calm under pressure and to manage challenging situations.
- Experience of working within a team and proactively work towards joint targets.
- Excellent communication skills at all levels, excellent IT Skills and be proficient in professional letter writing.
Contractual hours: 37 Package: Up to 43 days per year including bank holidays (pro rata for part time) Hybrid working Local Government pension scheme Personal Development Discounted leisure facilities Retail discounts Free eye tests Cycle to work scheme Health and well-being, This is a challenging but rewarding role that gives you an opportunity to work with a great team and positively impact the local community. In addition, the benefits of the role also include: - 30 days' annual leave (rising to 35 after 5 years' service) + bank holidays
- Access to the Local Government Pension Scheme
- Flexible hybrid working - patch/office/home