Housing Officer

Rugby Borough Council, Kilsby, Northamptonshire

Housing Officer

Salary not available. View on company website.

Rugby Borough Council, Kilsby, Northamptonshire

  • Full time
  • Temporary
  • Onsite working

Posted 1 week ago, 26 Jun | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 5aec8b67525b4cb8ad21f17b946a6cee

Full Job Description

Rugby Borough Council is seeking a temporary Housing Officer to join its Housing Advice and Benefits, Housing Services, Assets, and Communities & Projects Teams. The role will focus on supporting the launch and ongoing management of a new housing development at Navigation Way, comprising sixty flats and forty houses.,

  • Assist with the implementation of the Local Lettings Plan, supporting a balanced and sustainable community.
  • Work with the Allocations Team to review candidate data, supporting the allocation of properties subject to Housing Services' review and approval.
  • Complete site visits and review tenancies for those offered new tenancies, assessing suitability and supporting moves as required.
  • Support the Housing Services Team in collating sign-up information, including details about key property features (e.g., solar panels, air source heat pumps).
  • Ensure relevant teams have added new properties to existing contracts (e.g., cleaning, fire detection, grounds maintenance), including defect liability information.
  • Maintain oversight of new properties created and entered into the Cx Housing Management and Allocations System, verifying data accuracy.
  • Liaise with the Property Repairs Service and Asset Team to ensure new properties are correctly set up within Total Mobile and Technology Forge.
  • Communicate defect liability and out-of-hours call-out information to the Control Centre and Astraline.
  • Participate in site visits before and after handover to identify and resolve issues promptly.
  • Support sign-ups and new tenants with moving in, including tenancy support and the setup of utility accounts.
  • Work with the Communities and Projects Team and external agencies to organise welcome events and foster tenant engagement.
  • Assist in the preparation of positive messaging about the new scheme for Councillors and the public, working closely with internal Communications teams.

    Strong organisational and communication skills.
  • Experience in housing or a related field.
  • Ability to manage multiple priorities effectively and work collaboratively across teams.
  • Commitment to providing an excellent service to both colleagues and tenants.

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