Housing Officer
Rugby Borough Council, Kilsby, Northamptonshire
Housing Officer
Salary not available. View on company website.
Rugby Borough Council, Kilsby, Northamptonshire
- Full time
- Temporary
- Onsite working
Posted 1 week ago, 26 Jun | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 5aec8b67525b4cb8ad21f17b946a6cee
Full Job Description
Rugby Borough Council is seeking a temporary Housing Officer to join its Housing Advice and Benefits, Housing Services, Assets, and Communities & Projects Teams. The role will focus on supporting the launch and ongoing management of a new housing development at Navigation Way, comprising sixty flats and forty houses.,
- Assist with the implementation of the Local Lettings Plan, supporting a balanced and sustainable community.
- Work with the Allocations Team to review candidate data, supporting the allocation of properties subject to Housing Services' review and approval.
- Complete site visits and review tenancies for those offered new tenancies, assessing suitability and supporting moves as required.
- Support the Housing Services Team in collating sign-up information, including details about key property features (e.g., solar panels, air source heat pumps).
- Ensure relevant teams have added new properties to existing contracts (e.g., cleaning, fire detection, grounds maintenance), including defect liability information.
- Maintain oversight of new properties created and entered into the Cx Housing Management and Allocations System, verifying data accuracy.
- Liaise with the Property Repairs Service and Asset Team to ensure new properties are correctly set up within Total Mobile and Technology Forge.
- Communicate defect liability and out-of-hours call-out information to the Control Centre and Astraline.
- Participate in site visits before and after handover to identify and resolve issues promptly.
- Support sign-ups and new tenants with moving in, including tenancy support and the setup of utility accounts.
- Work with the Communities and Projects Team and external agencies to organise welcome events and foster tenant engagement.
- Assist in the preparation of positive messaging about the new scheme for Councillors and the public, working closely with internal Communications teams.
Strong organisational and communication skills. - Experience in housing or a related field.
- Ability to manage multiple priorities effectively and work collaboratively across teams.
- Commitment to providing an excellent service to both colleagues and tenants.
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