Housing Manager
Tamworth Borough Council, Tamworth
Housing Manager
Salary not available. View on company website.
Tamworth Borough Council, Tamworth
- Full time
- Temporary
- Remote working
Posted 2 weeks ago, 9 Jul | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: dc5a3386747449699f86c77a17462ead
Full Job Description
- directing and leading a range of neighbourhood teams in delivering a visible and proactive service including the tenant voice team, sheltered housing team and income collection team including preparing cabinet reports, tenant's annual report, tenant voice strategy, and policies etc.
- ensuring tenants are provided with meaningful engagement opportunities to influence decisions affecting their homes & communities.
- ensuring our sheltered accommodation are clean, safe, and a sustainable place where people choose to live.
- leading and achieving the HQN rent collection accreditation. You will have day-to-day responsibility for managing the team's performance whilst meeting the Social Housing Regulator Standards including; promoting a tenant focused culture within the team, ensuring officers proactively engage with tenants, initiating early income collection intervention and identifying tenant support needs, sustaining independent living across all our 11 sheltered schemes for older persons, maintaining the overall health & safety of our sheltered housing buildings schemes, tenants are actively involved in decisions affecting their homes and communities, key performance targets are achieved, presenting to board & cabinet, contributing to service improvements and procedures in order to maximise service efficiency.
- Good knowledge of the relevant housing legislation and social housing regulatory requirements.
- At least 3 years relevant senior experience of working in social housing, including income management, sheltered housing managing (including building management) tenant involvement & participation or similar, and successfully driving team performance.
- Preferable CIH qualified or similar.
- Experience of working in partnership to generate joined up solutions to problems.
- You'll be customer-focused, with the ability to communicate effectively and concisely, displaying good interpersonal skills in multiple modes (phone, face-to-face, emails and in writing) using customer friendly language.
- Demonstrate a positive attitude towards your own and the team's development of skills and achieving full potential.
- A 'can do', proactive approach to problem solving.
- A valid UK driving licence and access to a vehicle., Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .
We are looking to recruit a Housing Manager with social housing management experience and a passion for delivering good quality housing services for a temporary period to cover absence.,
Set in the beautiful county of Staffordshire, Tamworth is a vibrant town with rich heritage. Located in the centre of Britain, with a growing population of over 77,000 people, Tamworth is a borough with much to be proud of. Our transport links, unique shopping experience, developing town centre, green spaces, leisure offer, including our cultural and wide-ranging outdoor events programme, as well as our heritage buildings, all help make it a great place to live, work, study, and visit. In addition to all that Tamworth already has to offer, exciting times are ahead as we embark on a period of significant transformation. Multi-million-pound projects, such as the Future High Street Fund development will help to bring about lasting change and improvements in the future. This will assist with our mission to restore Tamworth town centre as the beating heart of the community, a place that people want to visit, rather than a place they have to visit. Working for Tamworth Borough Council is more than just a job, it's about making life better for the people who live and work in the Borough. We recognise that everybody who works at Tamworth Borough Council is key to successfully delivering its aims and objectives. We can't do this without skilled and ambitious workforce working in a positive environment empowered to do their best.
We have an extensive benefits package including flexible working, a non-contributory health scheme, Local Government pension scheme, generous holiday entitlement, discounted gym membership, and payment of professional fees (where applicable), for further details please refer to the application information document on our website. Appointment will be subject to satisfactory references, right to work in the UK check, medical clearance and DBS check.
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