Housing Management Worker

Earn £26,300 per annum plus great benefits including Health Cash Plan
Home, a place where you belong
This is a great opportunity to join our team. Youll support our customers, ensuring their homes are safe and well maintained. Providing a housing management service, youll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation!
What youll do
Customer group - insert any extra details here.
Making sure that our customers properties are homes they can be proud of, youll support your customers by engaging and involving them in their tenancies.
Help our customers with housing benefit claims, making sure that these are received on their rent account.
To support the next customers who needs our help and for maximum occupancy, youll turn around vacant or void rooms / bed spaces / properties within set timescales. This will involve picking up a broom or paint brush!
Youll carry out and record the routine safety and compliance checks in our buildings and communities making sure were compliant.
Youll also manage the admin updating records, ordering, and arranging payment for works to be done
Why join us?
This is more than a job, its a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UKs top Great Places to Work! We cant offer a CoS for this role.
You have
A background in property management, but thats not a deal breaker! Perhaps youve worked in an environment with compliance and health and safety checks?

A can do positive attitude, youre proactive and well organised, and able to work on your initiative.
A passion for delivering excellent customer service and a genuine desire to help your customers.
The ability to work on your own initiative, positively influencing people from all different backgrounds.
Confidence working collaboratively with colleagues in other parts of the business as well as with external partners

Passion for property and get a thrill out of knowing that your properties are the best they can be for our customers!
The practical bits
Working Monday - Friday 9am - 5pm
Based at our service in Sunderland with occasional travel
Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups.
Youll need an Enhanced DBS check done and we pay for that.
Stronger together
We do our best work when were ourselves. Thats why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
Whats in it for you?
34 days leave, rising to 39 (this includes bank holidays and a me day).
Health cash plan saving you (and your children) £#####+ each year covering dental, opticians, prescriptions and more
Matching pension contribution (up to 7% and life insurance of 3x basic salary)
Instant pay access with Stream
800+ discounts on shops, holidays, days out, tech and more
Finally
For reasonable adjustments email . Roles can close early, so dont delay applying. If you cant see the Job Description at the top of this page, click APPLY to view it on our pages and find out more about us.TPBN1_UKTJ