Housing & Communities Connector

We're looking for a Housing & Communities Connector to join our Community Investment team at CHS, helping our residents access the right support, build on their strengths, and sustain their tenancies. This is a hands-on role where you'll work directly with residents, build relationships with partner services, and test new approaches to wellbeing and tenancy support.

What you'll do:

Provide one-to-one support to residents, including home visits and advocacy

Help residents navigate health, social care, and community services

Co-produce personalised wellbeing and tenancy plans

Link people to local activities, groups, and opportunities

Work closely with CHS teams to address housing-related challenges

Monitor progress and share learning to improve services

Our approach is rooted in Asset Based Community Development (ABCD) and Human Learning Systems (HLS) - focusing on people's strengths, building trust, and adapting support to real-life needs.

About you:You'll be a natural connector with the resilience, empathy, and organisational skills to support people with complex needs. You'll be confident working both independently and as part of a team, and comfortable visiting residents in their homes.

You'll bring:

Experience supporting vulnerable people or those facing social exclusion

Strong communication and relationship-building skills

Ability to assess needs and manage risks appropriately

Knowledge of safeguarding good practice

Basic IT skills (Word, Excel, email)

A Level 3 qualification (or equivalent experience) in a relevant field

A full UK driving licence and access to a car

Why join CHS?At CHS, our values are Care, Openness, and Trust, and we work flexibly, creatively, and respectfully to make a real difference. You'll be part of a supportive team, with opportunities for training and development, and the chance to shape an innovative new approach to housing and community support.

Benefits of working for CHS Group:

Employee discount scheme (retail, leisure, gym membership and fitness equipment)

Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone)

Employee Assistance Programme

Financial wellbeing hub - access to advice and support from experts, whether you're budgeting, interested in investing or retirement planning

Refurbished Tech - access to the latest models at affordable prices, with a 12-month warranty and 30-day money back guarantee.

Cycle to work scheme (salary sacrifice)

One day off a year to volunteer for a charity of your choice

30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service

Holiday purchase scheme - up to 5 days per annum (pro rata for part-time staff)

Company sick pay

58p per mile business mileage allowance

Refer a friend scheme (£250)

Contributory pension scheme, which both you and CHS contribute to

Enhanced maternity and paternity leave

Flexible Working Policy

Full induction

Comprehensive free training and development opportunities with paid time off

Free DBS (for relevant posts)

Free onsite/nearby parking

Hybrid Working Policy

Flexitime