Housekeeping Supervisor

As Housekeeping Supervisor you will work closely with the Head Housekeeper by leading the housekeeping team and being a key member of the Hotel's Management team. You will display a proactive and innovative approach to skill development and enhancement in your team while accurately assessing needs of the business in terms of staffing and ensure that a high standard of cleanliness is maintained and monitored throughout the hotel. You'll co-ordinate constructively with both reception and reservations so that the day-to-day operational requirements are successfully delivered. You'll play a crucial role in ensuring that guests have a first class enjoyable and comfortable stay.

• Attention to detail: it's essential that you have a keen eye for detail to ensure that guest rooms and common areas are clean, tidy, and well-maintained.
• Management skills: You'll play a key part in training and developing the team to ensure that they have the necessary skills and knowledge to provide excellent guest service. This includes providing regular feedback and coaching to staff members.
• Time management skills: in this busy role, you must be able to manage your time effectively to ensure that all rooms are cleaned within the allotted timeframe.
• Communication skills: You should be able to communicate effectively with other hotel staff and guests, including receiving and responding to guest requests and inquiries.
• Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards
  
  Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We're passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our "people first" approach to business, the Aimbridge experience is like no other., At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone 'A Place to Grow'
So, click apply today, we'd love to welcome you to our inclusive team shaping the future of hospitality. Hilton Garden Inn Birmingham Airport Concorde Road, Birmingham, West Midlands, B26 3RY, Hilton Garden Inn Birmingham Airport Uk has a restaurant, fitness centre, a bar and shared lounge in Bickenhill. Located around 4 km from NEC Birmingham, the hotel with free WiFi is also 3.9 km away from Genting Arena. The accommodation features a 24-hour front desk, room service and luggage storage for guests. At the hotel, each room is equipped with a desk. All rooms are also fitted with air conditioning and a private bathroom. Guests can enjoy a buffet or a Full English/Irish breakfast. Food is served all day in the restaurant. Hilton Garden Inn Birmingham Airport Uk provides a business centre and guests can check the newspapers or use the fax machine and photocopier at the hotel.

As part of the Aimbridge team, you will have access to industry leading benefits that include
• Industry leading training and leadership development opportunities
• Hotel discounts portfolio wide - Staff rates and up to 50% discount on food & beverage and spa
• Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
• 24/7 access to our employee assistance programme
• Uncapped incentives to reward you for your contributions
• Company sick pay - Giving you piece of mind when you need it the most
• Staff meals on duty
• Access to hotel gym facilities