NCH&C is proud to be the first standalone NHS community trust in the UK to achieve an 'Outstanding' rating from the Care Quality Commission (CQC). Our focus is on continually improving the quality of care we offer to local people and on improving access to that care, helping people to move seamlessly from one service to another. Praising NCH&C's "compassionate, inclusive and effective leadership at all levels", the CQC observed that our staff are well supported to make positive changes and innovations. Norfolk Community Health & Care NHS Trust is committed to continuing to create a modern and inclusive work environment. As part of this commitment we actively promote flexible working opportunities where possible, to meet the needs and wishes of our workforce to maintain and improve their wellbeing. The trust offers a range of flexibility, including flexible working patterns, and we would encourage you to discuss this with the recruiting manager before or during the application process if this would interest you. We welcome applications from people who share our values and can help us deliver outstanding care in our local community., To work as an integral part of the team. Assist with co-ordination of all patient facilities and services in the area to ensure a clean, safe and comfortable environment. To monitor quality standards and work closely with others to ensure that deficiencies are rectified. The main element of the role is to ensure the delivery of cleaning, stores, ordering, and minor maintenance, together with other specified tasks to meet individual patient needs as determined by the nursing team., Maintenance of the environment: to ensure patients are cared for in a well-maintained environment which is safe, welcoming, comfortable and reassuring Cleanliness: working closely with all contractor staff to ensure a high standard of cleanliness is maintained in all areas. Environment: Ensure ward is clean, tidy and all stock cupboards are maintained to a high standard. Stock Control: Ensure that all ward stock is within date and rotated effectively Daily checking of staff fridge temperatures and checking any items that out of date Maintenance and Equipment: to ensure that equipment is in good working order at all times and raise maintenance requests to ensure prompt repair or replacement as appropriate. Support all staff to ensure ward equipment is cleaned in line with policy and a record is maintained and audited.Working for our organisation Find out more about working for our organisation here: https://heyzine.com/flip-book/2565ae62eb.html Please note, the selection processes at Norfolk Community Health and Care NHS Trust are in place to ensure we recruit candidates with the right values and skills, please be advised that the use of AI in applications are monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn't accurately reflect their skills. Apply now to join an organisation that has been awarded an 'Outstanding' rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title., 1. Maintenance of the environment: to ensure patients are cared for in a well-maintained environment which is safe, welcoming, comfortable and reassuring. 2. Cleanliness: working closely with all contractor staff to ensure a high standard of cleanliness is maintained in all areas. 3. Environment: Ensure ward is clean, tidy and all stock cupboards are maintained to a high standard. 4. Stock Control: Ensure that all ward stock is within date and rotated effectively. 5. Daily checking of staff fridge temperatures and checking any items that out of date 6. Catering: 6.1 Ensure that catering staff provide patients with safe, good quality food and drink to meet individual needs. 6.2 Work closely with service users to ensure individual nutritional needs are catered for. 6.3 Oversee the serving of food to patients at mealtimes, ensuring it is delivered in a timely and safe manner. 6.4 To assist patients with their diets, composing food menus and ensuring that appropriately worded and pictorial menus are available at all times. Ensure specialist meals are provided as required for patients including, but not limited to, ethnic, cultural or religious diets. 6.5 To regularly review wastage from menu templates and standing orders to reduce portions where possible. 6.6 To provide assistance and guidance to patients and staff with known food allergies. 6.7 To provide assistance to Environmental Health Officers, where possible, to help maintain the Trust's 5

• hygiene award.
6.8 To monitor installed automated food temperature monitoring systems and take corrective actions, as required, as part of the agreed HACCP systems. 6.9 To ensure that foods are kept in-date, both 'use by' and 'best before' and checked on a weekly basis in food storage areas to include, but not limited to, fridges, freezers and store rooms. 6.10 To identify food stock requirements, compile and place food orders on a daily basis for ward provisions. 6.11 To assist in the periodic production of agreed menu templates and portion volumes required, advising on required adjustment between the contractors' catering staff and the food supplier. 6.12 Participate in planned and ad hoc inspection and audits of the patient environment. 7. Maintenance and Equipment: to ensure that equipment is in good working order at all times and raise maintenance requests to ensure prompt repair or replacement as appropriate. 8. Support all staff to ensure ward equipment is cleaned in line with policy and a record is maintained and audited. 9. Linen: maintain sufficient stock of linen to meet patients' needs and keep within agreed budgets. 10. Control of Infection: working with nursing staff, infection control nurses and cleaning contractors to ensure that patients are being cared for in an environment that minimises the risk of cross infection. To ensure infection control policies are applied at all times. 11. Communication: effectively communicate with all relevant parties to ensure continuity of patient care. 12. Health and Safety: ensure that patients are being cared for in an environment that complies with current health and safety regulations. To be responsible for carrying out water flushing to reduce Legionella risk. 13. Medical Supplies: be responsible for ordering all necessary supplies using PowerGate, this must be within the appropriate budget. 14. Privacy and Dignity: to ensure that the patient's privacy and dignity is respected at all times. 15. Customer Care: to make sure patients / carers are greeted and that they received a level of customer care relevant to their needs. 16. Undertake ward audits, monitoring of quality standards, develop action plans and track progress as required. 17. Involvement with productive community hospital and evidence-based practice. 18. Attend appropriate training and development courses as identified at PDR meetings. Demonstrate a commitment to keeping skills and competence up to date. 19. To undertake any other duties commensurate with the post. Equal Opportunities - We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. Additionally, people with disabilities that fall under the Disability Confident Scheme will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification). All sites are Smoke Free. Immigration Status - Norfolk Community Health & Care NHS Trust is a diverse employer and welcomes all job applications. However, potential applicants should note that although the Trust is registered with the Home Office as a sponsor organisation for migrant workers, sponsorship can only be offered against Skilled Worker visas. If you are an applicant from outside the UK and do not already hold a self-gained right to work, we recommend you check the Home Office eligibility requirements before making an application. Please note: Although we are a registered sponsor organisation, we are unable to offer sponsorship for some job roles, and this will be identified through filtering questions at the start of any job application on the Trac recruitment system. Redeployment - Please note that in the first instance priority for this vacancy will be given to NCH&C staff who are on the Trusts Redeployment Register. DBS - If this post is subject to a Disclosure and Barring Service (DBS) check and you are not a current employee of Norfolk Community Health and Care NHS Trust or being recruited as an Apprentice then the cost of the DBS check will be automatically removed from your first month's salary. However if you are registered with the update service this may not be required.

On April 1st 2025, the Boards of Norfolk Community Health and Care NHS Trust and Cambridgeshire Community Services NHS Trust will come together to deliver services as a group, with a singular board operating across both organisations. Both trusts are high performing specialist community health and care providers working in the East of England. Both have a strong track record, with the highest ratings from the Care Quality Commission, best in class NHS staff survey outcomes, and a decade of experience in innovation and clinical development. The group model provides health and care services to a population of 3.2 million in their homes and neighbourhoods. We provide care that supports people from the very beginning to the very end of their lives. We will remain two separate employers until further notice, and this role being advertised will be employed by Norfolk Community Health and Care NHS Trust.