Hotel Receptionist part-time days - Easthampstead Park Hotel Wokingham - Wokingham, Berkshire
Active Hospitality, Wokingham
Hotel Receptionist part-time days - Easthampstead Park Hotel Wokingham - Wokingham, Berkshire
Salary not available. View on company website.
Active Hospitality, Wokingham
- Part time
- Permanent
- Onsite working
Posted 5 days ago, 17 Jun | Get your application in now to be included in the first week's applications.
Closing date: Closing date not specified
Job ref: 99b583a42a0549a084cda738eb05eca4
Location ref: Wokingham
Full Job Description
As Hotel Receptionist you will be responsible for offering a welcoming and seamless check in/check-out experience, manage incoming calls for bookings or general enquiries and promote the hotel's facilities and services in a positive way optimising every opportunity., Ensure that the service offered to guests is personal, memorable and to a 4 star hotel standard.
Build relationships with guests, ensuring that they want to return to Easthampstead Park.
Ensure good communication with all departments throughout the hotels.
Check in and check out of hotel guests, inclusive of taking payments and reconciling banking.
Handle, follow-up and communicate any comments or complaints from guests, passing them on to the Front of House Manager as necessary.
Be familiar with and promote the hotel facilities.
We are looking for a dynamic Hotel Receptionist to join our Team on a part-time basis - 16 hpw., As Hotel Receptionist, you will have a natural, warm, engaging personality, excellent attention to detail and have the ability to remain calm in all situations. Experience in the use of OPERA would be a distinct advantage., To have an excellent knowledge of all reception procedures.
Knowledge of the Opera System would be an advantage, although full training will be provided.
Hotel Receptionist - part-time days - Easthampstead Park Hotel Wokingham - Wokingham, Berkshire
16 hours per week.
Easthampstead Park is situated in a breathtaking Grade II listed Victorian mansion. Our prestigious venue offers a captivating blend of elegance and natural beauty. Steeped in history and charm, this magnificent property provides the perfect setting for a wide range of conferences, meetings, training workshops, and unforgettable team retreats. Our grounds and mansion are also renowned for hosting stunning weddings & celebrations for up to 500 guests, boasting an enchanting wedding pavilion, resplendent original stained-glass window, a sophisticated Downshire ballroom, as well as our stunning King Suite, the largest event space in Berkshire, catering for up to 500 people.