Hotel Receptionist - India Club - London
Customer Service, Bloomsbury, Camden
Hotel Receptionist - India Club - London
Salary not available. View on company website.
Customer Service, Bloomsbury, Camden
- Full time
- Permanent
- Onsite working
Posted 2 weeks ago, 18 Oct | Get your application in now before you miss out!
Closing date: Closing date not specified
Job ref: 81cd6b7aa0f7437b82a874416560303d
Location ref: Bloomsbury, Camden
Full Job Description
Both full-time (40 hours) and part-time positions (20-25 hours) available. Morning shifts start at 8am. Evening shifts end at 11pm. Pay: £13.50/hour The role involves:
- Welcoming guests warmly and professionally
- Supporting breakfast service
- Managing smooth check-ins and check-outs
- Answering guest questions and telephone enquiries
- Providing information about hotel services and local attractions
- Handling bookings, amendments, and cancellations
- Keeping the front desk organised and guest records up to date
- Working closely with housekeeping and maintenance teams
- Sharing guest feedback with management
Previous experience in a customer-focused environment - Excellent communication skills and a friendly, approachable manner
- A professional telephone manner
- Fluent written and spoken English
- Good IT skills
- The ability to work in a fast-paced environment
- Flexibility to work 40 hours per week, including evenings, weekends, and other days as required
- Bilingual skills, which are desirable
The Marker Hotel is seeking a friendly and dedicated receptionist to join its team. The hotel has 15 bedrooms in a beautiful vintage building, along with a communal garden where guests can relax.