Hotel Receptionist - Conifer - London

As a Hotel Receptionist, you will be responsible for providing a welcoming and professional first impression to guests, ensuring a smooth and efficient front desk operation.,

• Welcoming guests and managing check-in and check-out procedures.
• Handling guest enquiries, requests and complaints professionally.
• Managing reservations and updating guest information.
• Answering telephone calls and responding to emails.
• Ensuring a high standard of customer service at all times.
• Working closely with other hotel departments to ensure guest satisfaction.
  
  Strong previous experience in a hotel reception role is essential.
• Excellent communication and customer service skills.
• Good working knowledge of the OPERA system is essential.
• Experience with Mews or other hotel property management systems would be beneficial but is not essential, as training can be provided.
• A professional, friendly and organised approach.
• Flexibility and the ability to work as part of a team., If you have solid hotel reception experience and are passionate about delivering excellent guest service, we would love to hear from you!