Hotel Receptionist

As a Hotel Receptionist at our Welcome Break Ramada hotel, you'll be the friendly face guests see first (and the helpful voice they speak to last!) From smooth check-ins and check-outs to answering questions and keeping everything organised behind the desk, you'll help create a great stay for every guest. This role could be a great fit if you:

• Enjoy delivering friendly, welcoming service and helping people feel at ease
• Can stay calm, organised and professional when it gets busy
• Take pride in getting the details right-bookings, payments, and guest requests
• Like working as part of a supportive team and are happy to learn new systems (full training provided)
What you'll do as a Hotel Receptionist:
• Welcome guests, manage check-ins and check-outs, and make sure everyone has what they need for a great stay
• Handle bookings and payments, answer calls and guest questions, and keep the reception area tidy and welcoming
• Follow health & safety and security procedures, complete checks as trained, and escalate guest issues quickly and confidently
What you'll get as a Hotel Receptionist at Welcome Break:
• Flexible working patterns
• Immediate start available + overtime if you want it
• 50% off Welcome Break brands (including KFC, Burger King, Starbucks & Pizza Express) that will extend to your family and friends when you visit with them!
• My Welcome Break discounts - savings at hundreds of retailers
• Incentive schemes to reward great performance
• Clear career progression & development opportunities
• Apprenticeship programmes where you can learn and earn at the same time
• Holiday allowance that grows with service
• Cycle to Work scheme
• Free onsite parking
• Uniform provided