Hotel Cleanliness Expert - Public Area Attendant - London Marriott Hotel Canary Wharf

To ensure all public areas of the hotel are maintained, cleaned, and presented to the highest standard, providing a clean, safe, and welcoming environment for guests and associates.,

• Report to work ensuring appearance and presentation meet the required company standards.
• Collect daily assignments, equipment, and supplies from the Housekeeping office at the start of the shift.
• Clean and maintain all public areas including lobby, reception, lounges, corridors, elevators, meeting spaces, public restrooms, fitness centre, and back-of-house areas.
• Ensure all public areas remain clean, tidy, and free of litter throughout the shift.
• Regularly inspect public restrooms, replenishing supplies such as soap, tissue, hand towels, and amenities as required.
• Vacuum, mop, dust, polish, and sanitize assigned areas in accordance with company and brand standards.
• Respond promptly to cleaning requests from guests, associates, and management.
• Report any maintenance issues, damage, or cleanliness concerns to the Supervisor immediately.
• Ensure all cleaning equipment and chemicals are used safely and in accordance with Health and Safety procedures.
• Maintain housekeeping storage rooms and service areas in a clean, organized condition.
• Remove room service trays, glassware, and other items left in public areas and arrange for collection as required.
• Assist with deep-cleaning projects and special cleaning assignments as directed.
• Ensure all areas are presented to Marriott brand standards at all times.
• Be familiar with Brand Standard SOPs and departmental procedures.
MAINTENANCE AND SECURITY
• Ensure lost property found in public areas is handled in accordance with the Lost & Found procedure.
• Ensure the safe use, storage, and return of all equipment and keys issued.
• Report immediately any concerns relating to guest safety or hotel security to the appropriate department.
• Report suspicious persons or activities to the Supervisor without delay.
• Ensure all equipment is maintained in safe working order and report faults promptly.
• Report Health and Safety hazards immediately.
• Comply with established standards of behaviour, discipline, and appearance within the hotel.
• Comply with all Health, Safety, Hygiene, Fire, and Emergency procedures.
• Comply with all environmental and sustainability procedures within the hotel.
OTHER
• Perform other related duties as assigned by management.
• Comply with Marriott International policies and procedures.
• Work hours as required to perform the duties of the position, normally not less than 40 hours per week.
  
  Previous experience in housekeeping, cleaning, hospitality, or a related field preferred.
Skills and Knowledge
• Good communication skills (verbal and listening)
• Reliable and trustworthy
• Able to work independently and as part of a team
• Attention to detail
• Customer-focused approach
Education or Certification
• Good level of English essential
  
  At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment . In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.