Host / Hostess - Thesleff Group - London

As a Host / Hostess, you will be the first and last point of contact for every guest, ensuring they receive a warm, polished and memorable welcome from the moment they arrive until they depart. Working closely with the management and front-of-house teams, you will oversee reservations, coordinate seating plans and help maintain the smooth flow of service while delivering genuine, personalised hospitality. This is an outstanding opportunity for someone who thrives in luxury hospitality and enjoys creating exceptional guest experiences. Key Responsibilities

• Welcome guests with professionalism, warmth and confidence.
• Manage reservations and table allocations efficiently.
• Coordinate arrivals, walk-ins and waiting lists with clarity and care.
• Liaise closely with restaurant and bar teams to optimise table flow.
• Anticipate guest preferences and accommodate special requests whenever possible.
• Maintain impeccable presentation of the reception and entrance areas.
• Handle enquiries and guest communications in a calm and courteous manner.
• Support daily briefings and operational preparation with the wider team.
  
  Previous experience as a Host / Hostess in a premium or fine dining environment.
• Excellent communication and interpersonal skills.
• Calm and composed under pressure with exceptional organisational abilities.
• Naturally welcoming with a genuine passion for hospitality.
• Immaculate personal presentation and attention to detail.
• Interest in Japanese culture, cuisine or luxury hospitality is advantageous.
• Excited by the opportunity to contribute to a prestigious new restaurant opening., If you are passionate about creating unforgettable first impressions and believe outstanding hospitality begins with an exceptional welcome, we would love to hear from you.
  
  MA/NA is an exciting new restaurant opening in the heart of Mayfair, inspired by the Japanese belief that every ingredient carries an invisible energy shaped by nature and human craftsmanship.2
At MA/NA, hospitality is more than service - it is about creating meaningful moments. Every interaction, every detail and every experience is carefully considered to leave a lasting impression on our guests. We are now looking for exceptional Host / Hostess professionals to join our opening team and become the welcoming face of one of London's most anticipated restaurant launches.

What We Offer
• The opportunity to join the opening team of one of Mayfair's most exciting new restaurants.
• Career progression within the growing Thesleff Group.
• Ongoing training and professional development.
• Staff meals while on duty.
• Wellness initiatives and a people-focused culture.
• The chance to work alongside some of the industry's leading hospitality professionals.