Host / Hostess

We are looking for a well-organised, motivated, enthusiastic Band 2 to take up a fundamental role as Host/Hostess within our core surgical oncology team.
The Host/Hostess will assist the nursing team in ensuring patients nutrition and hydration is maintained whilst in hospital. Ensuring correct documentation is maintained to assist members of the multidisciplinary team providing the appropriate management of patients with reduced oral intake.
Please see the job description for more information. You will be required to work 37.5 hours spread out throughout the week - days only., As a Host/Hostess you will assist the nursing team in ensuring patients nutritional and hydration management is maintained whilst in hospital. Ensuring correct documentation is maintained to assist members of the multidisciplinary team providing the appropriate management of patients with reduced oral intake.
You will have the training and support for this role. You will support the ward in maintaining cleanliness and stock. You will support patient's hydration and nutrition needs and document using bedside charts. You will advocate and support the patients' holistic needs by being a present and caring member of staff. You will support patient flow by assisting the team in transferring of patients as needed and preparing bed spaces available for the next patient.
You will be engaged with the ward safety controls and policies and engage in the ward-based training and initiatives to ensure ongoing learning and knowledge is in place. You will support and communicate with your colleagues with dignity and respect in line with the Christie trust values and behaviours., 1. To take patients menu choice and prepare their bed area in preparation for their meals.
2. To provide a pleasant and caring service maintaining a good customer relationship.
3. To liaise with the nursing staff over any individual patient dietary requirements or restrictions.
4. To serve patients with morning and afternoon drinks, including offering nutritional support drinks.
5. To work closely with the dietetic team and cascade information back to the clinical team.
6. To collect the dirty crockery/tray from the tray rack and to scrape and stack the dirty items into the appropriate baskets ready to be returned to the main kitchen.
7. To place the dirty cutlery/mugs into the ward dishwasher and turn on.
8. To communicate between the Ward and Catering department with any queries, complaints etc
9. To keep ward kitchen clean and tidy at all times.
10. To wash the patients crockery and tins from the service trolleys, using the industrial dishwashing machine.
11. To set up the clean trolleys with the crockery for the following meals as appropriate.
12. To set up the trolley with food items such as sandwiches.
13. To set up the ward baskets with the appropriate service equipment, sauces, serviettes, fruit etc.
14. Basic food preparation such as making sandwiches, cheese biscuits and setting up breakfast trays with fruit juices and butters.
15. General cleaning duties such as fridges, freezers, tables, floors, hand wash basins.
16. Removal of rubbish from the kitchen.
17. Reporting of any faults in the equipment and fabric of the unit.
18. Look after the lounge area including replenishing the drinks counter and maintaining a clean supply of cups and spoons.
19. Look after the patient breakfast area, clean and restock as required
20. Order stock items using computer software.
21. Any other duties at the discretion of the Ward Manager.
22. Liaise with kitchens regarding out of hours snacks and meals for post op patients.
The closing date for this post may be extended if there are insufficient applicants or brought forward if there is a high volume of applicants.
Application Information - If you have not heard from us within four weeks of the closing date, I regret that on this occasion your application will have been unsuccessful.
Sponsorship Information - We are an approved sponsoring organisation. Applications will be considered from applicants requiring sponsorship alongside all other applications. Please be aware, not all roles are eligible for sponsorship. You can review the list of eligible role and requirements on the government website.
Pre-Employment Checks - To confirm your suitability for the role, we will carry out pre-employment checks in line with NHS Employment Check Standards. These include:
+ Identity verification

The Christie is an internationally and nationally recognized Centre for the treatment of cancer and leading experts in cancer care, research and education, based in Manchester.
We are continuously improving and expanding services to provide the highest quality care and treatment, ever more excellent services and real patient benefits. We have been awarded as Outstanding in the recent CQC accreditation.
Our Surgical Oncology unit consists of four clinical specialties including colorectal, urology, gynae and plastic surgery., The Christie is one of Europe's leading cancer centres, looking after more than 64,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 25% patients are referred to us from other parts of the country.
We are the largest radiotherapy provider in the NHS with one in 20 treatments delivered at The Christie. We have up to 15 linear accelerators operating across our network of sites. We operate the largest chemotherapy unit in the UK on our main site and treatments are also provided at 13 other networked sites, and in patients homes. And as a specialist tertiary surgical centre, we focus on rare cancers, complex procedures, and multidisciplinary approaches to cancer surgery, specialising in colorectal, peritoneal, gynaecological, urological and plastic surgery.
We are also an international leader in research, with world first breakthroughs for over 100 years. We have been named by the UK's National Institute for Health Research (NIHR), as one of the best hospitals providing opportunities for patients to participate in clinical research studies, with more than 800 studies open at any time, caring for over 3,000 patients., + Disclosure and barring service (DBS)/Criminal record check (dependent on role, payment of this will be the applicants responsibility)
+ Professional registration and/or qualification check
+ Occupational health assessment
+ Employment history and reference validation
All applicants external to The Christie NHS Foundation Trust will be required to provide their HMRC employment history to cover the most recent three years employment. This information will used to validate employment history and references.
If you require sponsorship, we will assess your eligibility based on current government guidance. If the role is not eligible and you cannot demonstrate your right to work, your conditional offer may be withdrawn.
If You're Offered the Role - you will be agreeing to The Christie NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job information will also be transferred into the national NHS Electronic Staff Records system. Please note, all communication regarding your application will be made via email, please ensure you check your junk/spam folders as emails are sometimes filtered there.
The Inter-Authority Transfer (IAT) process is a critical and beneficial component of ESR and will form part of the recruitment process. In the event that you are successful following interview your previous NHS employment data, if applicable will be transferred from your current / most recent employer.
Sponsorship Information - We are an approved sponsoring organisation. Applications will be considered from applicants requiring sponsorship alongside all other applications. Please be aware, not all roles are eligible for sponsorship. You can review the list of eligible role and requirements on the government website.
No Smoking Policy - You should be aware the Trust operates a No Smoking Policy and therefore employees are not permitted to smoke at work.
Additional Information - We want to ensure that everyone who works at the Christie or uses our services is welcomed, valued and treated with dignity and respect. The Christie values diversity and is committed to ensuring equal opportunities for all and fair representation across the organisation at all levels. In support of these commitments, we particularly welcome applications from Black, Asian and other ethnic minority people and people with disabilities for this post. Appointment will be only on merit.
We are committed to creating a balanced and diverse workforce. As such we welcome and encourage applications from people of all backgrounds. Together we will foster inclusion and tackle inequity and health inequalities in cancer care.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
The Christie NHS Foundation Trust is committed to the highest standards of ethical conduct and integrity in all our activities. We have a zero-tolerance approach to modern slavery in any of its forms, including slavery, servitude, forced or compulsory labour, and human trafficking. We are fully committed to acting ethically and with transparency in all our business dealings and relationships, and to implementing and enforcing effective systems and controls to ensure modern slavery is not taking place anywhere in our organisation or supply chains.