Host - Barrio
Nightcap PLC, Spitalfields, Tower Hamlets
Host - Barrio
Salary not available. View on company website.
Nightcap PLC, Spitalfields, Tower Hamlets
- Full time
- Permanent
- Onsite working
Posted 2 weeks ago, 31 May | Get your application in now before you miss out!
Closing date: Closing date not specified
Job ref: 3fe8e0a32bce458bace83d0d9e1364ae
Location ref: Spitalfields, Tower Hamlets
Full Job Description
As a Host/Hostess, you will greet and welcome customers, manage reservations, and ensure a smooth and enjoyable dining experience.,
- Capable of handling different bookings at the same time, deal with our guests' reservations and make sure that they receive the most iconic welcome there is!
- Escort guests to their tables and give them the best tour around our cocktail menu. We want to hear your recommendations.
- Answer phone calls, take reservations, and provide information to guests over the phone.
- Handle guest inquiries, complaints, and special requests in a professional and courteous manner.
- Maintain a clean and organized front-of-house area, including the entryway, waiting area, and restrooms.
- Assist in opening and closing duties, including setting up the host stand and organizing reservation books.
Strong communication skills to interact with guests in a polite and engaging manner. - Excellent organizational abilities to manage reservations and seating arrangements efficiently.
- Ability to work well under pressure and handle a high volume of guests during busy times.
- Positive and outgoing personality with a genuine desire to create a welcoming atmosphere for guests.
- Problem-solving skills to handle guest inquiries and address any issues that may arise.
We are Barrio Bars. Bringing a slap of Latin attitude to a neighbourhood near you. With slammin' party joints in North, South, East, West & Central London. Slingin' authentic Margaritas, ice cold beers & filthy tacos all week long - and on weekends - that's when the party comes alive. From a quiet afternoon sipping a margarita and sharing tacos, to shots of tequila and salsa moves, our bars are an experience of a lifetime!, We Start at the Bar - At Nightcap, we make every decision based on what is right for our bars. This ensures our choices are practical, guest-focused, and truly reflect our business. It's all about staying grounded in real experiences to drive our success. - Proud AF -Taking pride in our work means striving for excellence and being dedicated to success. At Nightcap, we encourage our teams to bring their passion every day, delivering world-class service and creating unforgettable experiences for our guests.
- Become Your Best Self - At Nightcap, we thrive on personal development of each other. We encourage our teams to seek growth, improve their skills, and enjoy the journey. It's about becoming the best version of yourself while having fun along the way.
- Own the Outcome - We believe in setting clear goals, taking full responsibility, and staying committed to achieve success. At Nightcap, we focus on results and make sure we follow through on our promises.
- People Are Everything - At Nightcap, we know our people are our greatest asset. We focus on creating an inclusive environment where everyone feels heard, valued, and supported. Because at the end of the day, it's our people who make all the difference. If you enjoy mixing up delicious cocktails and providing excellent service to create memorable experiences for our guests, then we would be delighted to hear from you. We look forward to having you join our team at Barrio!, Nightcap's mission is simple. To be the leading operator of premium bars and drinks-led hospitality concepts in the UK. We create the bars for the best nights ever. Our visually immersive spaces and bold cocktails create the perfect set up for an unforgettable night. It is a really exciting time to join us. We are looking for ambitious individuals that are looking to develop and take on new opportunities as we grow. We have an industry leading bartender training program, and we are currently developing our management training program with the aim of being 'best in class'.
- Your dedication to the customer experience will be rewarded with a generous service charge.
- An amazing 50% discount on food and drink across all our awesome venues.
- Deals and discounts with a wide range of businesses through our discount portal.
- Early access to your pay through Wagestream.
- £10,000 life assurance to support your loved ones if the worst happens.
- Access to our Employee Assistance Program (EAP) which provides consultation sessions on mental health, well-being and finance, grants, and any other needed support.
- Training and development opportunities. We're invested in your success during your time with us!
- Fun and vibrant working environment with a fantastic team. This is a PART TIME/FULL TIME vacancy, with shifts based over (ENTER DAYS), and a wage starting at £(ENTER AMOUNT) per hour!, The most insane staff parties... I mean FESTIVALs! With all food and drinks provided. Endless progression opportunities. New to the cocktail world? We have fantastically skilled trainers who will be proud teach what you need to know and more. Rewarding Bonus Scheme And drinks always on us! If you are a driven individual that is looking for a fun and exciting journey, then this is the company for you!