Hospitality Supervisor - Dartford

Hospitality Supervisor - Dartford Are you a natural leader who thrives on high standards and leading by example? Do you bring energy, positivity, and a sense of fun to everything you do? We're looking for a Driving Range Team Leader to take our operation to the next level. This is more than a supervisory role, you'll be acting as a key support to the Range Hospitality Manager, owning the day-to-day operation and helping shape the experience for both our customers and your team. This isn't just about keeping things ticking over, it's about driving standards, building a strong team culture, and making sure everything is spot on, every time. What you'll be doing:

• Leading, inspiring, and developing the team to deliver exceptional service in a fun and engaging environment.
• Taking real ownership of the Driving Range operation, confidently stepping up in the absence of the Range Hospitality Manager.
• Setting the standard through hands-on leadership. Leading by example every shift.
• Creating a culture of collaboration, where the team supports each other and succeeds together.
• Ensuring all areas consistently exceed customer's expectations.
• Handling customer interactions with confidence, building trust and turning challenges into positive experiences.
• Driving high standards in health & safety and compliance, ensuring we're always audit-ready.
  
  A natural leader who builds trust, brings people together, and gets the best out of every individual.
• Someone with ambition, not just to maintain standards, but to raise them.
• Positive, energetic, and able to create a fun, motivating atmosphere for the team.
• A strong team player who values collaboration and leads from the front.
• Reliable, accountable, and confident taking responsibility for the operation.
• Flexible to work evenings and weekends (typical shifts 1:40pm - 10:10pm, 5 days a week).
• Experience leading a team in hospitality, leisure, or customer service is a big plus.
  
  Opportunities to grow, develop, and progress your leadership career
• Gym (including swim & relaxation facilities)
• Golf & driving range access
• Friends & family discounts
• Company pension
• Internal training and development
• 28 days holiday, rising to 30 after 3 years
• Food on shift (30-minute break)
• Monthly discounted food for you and up to 3 guests
• Free parking
Why join us? We believe in Fun, Ambition, Collaboration, and Trust. That means:
• Work should be enjoyable, we bring energy and positivity every day
• We're always pushing to be better than yesterday
• We succeed as a team, not as individuals
• We trust each other to take ownership and deliver