Hospitality Manager

We are seeking an experienced and highly organised Hospitality Manager to oversee the day-to-day operation of our café, bars, and events and functions. WHAT IS INVOLVED? This position requires a proactive individual with strong communication skills and a commitment to excellent service. You will play a central role in ensuring that all hospitality areas operate smoothly and that visitors receive a positive and professional experience. You will ensure the delivery of a consistently high-quality service that is safe, efficient, and meets the expectations of all users. Your Key Responsibilities will include:

• Manage and supervise the daily operation of the café, bars, and associated events
• Maintain high standards of customer service, safety, and operational efficiency
• Provide effective leadership and support to hospitality staff
• Act as a primary point of contact for customers and visitors
• Welcome guests and ensure all enquiries are handled professionally, politely, and promptly
  
  You should hold a NVQ Level 3 or equivalent experience in a relevant discipline a Food Hygiene qualification and a First Aid qualification or a willingness to work towards
  
  We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years' continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable. Explore the full range of rewards and benefits on our website