Hospitality Management Degree Apprenticeship

Introduction

An opportunity to complete a fully funded Degree Apprenticeship across 3 years with Red Carnation Hotels, in partnership with the University of Gloucestershire. Complete a Degree whilst gaining practical operational experience in luxury hotels in the hospitality industry.

About the Employer

Red Carnation Hotels are a collection of family-run, award-winning luxury boutique hotels in the UK, Ireland, South Africa, Switzerland, Guernsey and Scotland. The Red Carnation Hotel Collection proudly stands at 15 exceptional properties around the world, each unique and special, whilst sharing the founding values that define the family-owned and run business. With an exceptional reputation for exquisite fine dining and sumptuous surroundings, great pride is taken in delivering warm and highly personalised service. 

Red Carnation Hotels is a family‑owned collection of luxury hotels and restaurants across the UK, Ireland, Switzerland, and Southern Africa.

We are proud to be recognised not only for exceptional guest experiences, but for our commitment to developing and supporting our people, including:

· Top Employer Award (2026)

· Catey Award for Best Employer (2025)

· AA's Hotel Group of the Year (2024)

What You'll Do

Reception

• Welcoming guests and completing check-ins/check-outs
• Handling guest enquiries
• Processing reservations and amendments
• Supporting VIP arrivals
• Managing guest requests and complaints
• Using hotel property management systems

Housekeeping

• Conducting room inspections
• Supporting room attendants
• Monitoring quality standards
• Managing guest requests
• Learning inventory and linen control processes

Restaurant

• Greeting and serving guests
• Taking orders
• Setting up dining areas
• Delivering food and beverages
• Maintaining service standards
• Building menu and product knowledge

Bar

• Preparing and serving beverages
• Supporting bar operations
• Engaging with guests
• Learning stock control procedures
• Maintaining cleanliness and presentation standards

Training Outcome

The opportunity of an exciting junior management position at the end of your programme, in the location of your choice, subject to availability.

Skills Required

• Communication skills
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Team working
• Initiative
• Patience
• Passion for Hospitality

Qualifications

• Essential - 112 UCAS points, which is equivalent to 3 A Levels - Any - BBC

Course Information

Course: Project manager (integrated degree) (level 6)

Level: 6

Route: Business and administration

Apprenticeship Level: Degree

Working Arrangements

Working Week: 32 hours hotel operational work, plus 8 hours per week on a study day. Monday - Sunday. Weekend and evening shifts.

Expected Duration: 4 Years

Number of Positions Available: 6

Training Provider: UNIVERSITY OF GLOUCESTERSHIRE