Hospitality Host / Team Leader - London

Houston & Hawkes is looking for an outstanding Hospitality Host / Team Leader to join our team at a prestigious Central London client site. This is a senior, hands-on hospitality role for someone who understands exceptional service and knows how to keep every detail organised behind the scenes. You will coordinate hospitality bookings, meeting rooms and events, organise the team and make sure each service is prepared and delivered beautifully. From executive meetings and working lunches to fine dining, canapes and larger events, you will be the person who keeps everything running smoothly while remaining visible and hands-on throughout service.,

• Coordinate daily hospitality bookings, meeting rooms, lunches and events
• Plan each service carefully, ensuring timings, set-ups and team requirements are organised in advance
• Lead and support the hospitality hosts during service, setting consistently high standards
• Deliver polished meeting room, fine dining, canap and event service
• Ensure rooms and hospitality areas are prepared beautifully and to the correct specification
• Liaise closely with the kitchen and wider catering team to ensure every booking runs seamlessly
• Use booking systems, email and Microsoft Office confidently to manage information and communicate requirements
• Allocate daily duties and help organise the team around the hospitality schedule
• Respond calmly and professionally to last-minute changes and special requests
• Maintain excellent presentation, service and attention to detail throughout the day
• Support stock control and ensure equipment, linen and service items are prepared and available
• Maintain excellent food safety, allergen, hygiene and health and safety standards
  
  Strong experience as a Senior Hospitality Assistant, Hospitality Host, Team Leader or Hospitality Supervisor
• Experience within premium contract catering, five-star hotels, fine dining or another high-end hospitality environment
• Excellent knowledge of meeting room hospitality, events, fine dining and canap service
• Strong organisational skills with the ability to coordinate multiple bookings and changing priorities
• Confident computer skills, including email, booking systems and Microsoft Office
• A polished, professional approach with exceptional service standards
• Natural leadership skills and the confidence to guide and support a hospitality team
• Excellent communication and attention to detail
• A calm, proactive approach during busy services and events
• A genuine passion for hospitality and creating an exceptional experience every time
  
  Birthday off every year
• Enhanced maternity, paternity and adoption leave
• Free meals on duty
• Contributory pension scheme
• Life assurance
• Employee Assistance Programme
• CODE Hospitality membership
• Foodie Socials bringing our teams together to explore new food and hospitality ideas
• Ongoing learning, development and genuine career progression
• Summer Awards Party celebrating our people and achievements
• An unforgettable Christmas Party at one of London's outstanding venues
ABOUT HOUSTON & HAWKES Houston & Hawkes is an award-winning independent caterer creating vibrant, creative and exceptional food and hospitality experiences across some of the UK's most prestigious client sites. We're a Certified B Corp, recipient of the King's Award for Enterprise in Sustainable Development 2026 and proud to be ranked No. 14 in The Caterer's Best Places to Work in Hospitality. If you are highly organised, love exceptional hospitality and enjoy leading from the front, we would love to hear from you.